Good staff!

Room was clean but you had to ask for everything like robe, conditioners, to warm up sauna, Stuff was polite and breakfast very good

Die Räume sind schon etwas älter, aber eigentlich sehr schön. Es war nur etwas kalt im Zimmer für mich. Das Personal war sehr freundlich, die Lage ist super!

Loved my stay. The rooms were lovely and the bed was so comfortable and my room facing the back was quiet and perfect for my stay. The location is great too and just a quick 10 - 12 minute walk to the spas either via the road up the hill and down the other side past the church or go along the main shopping street just feet away from the hotel and then curve around a few streets and you're at both spas which are next to each other. Breakfast was absolutely fabulous, so many options. Had a great stay!!!

Excellent hotel very good value and location

Wonderful location and very nice hotel.

Lovely large room.

Best hotel I have stayed in during my trip to Germany. Spacious room with a great balcony overlooking the street, a full size bath, and complimentary breakfast. Staff were always available and very professional. Excellent location near the major baths, hiking and stores. I enjoyed sipping wine on the balcony in the evening and listening to the pleasant bustle of the area.

I liked the hotel service personnel, the hotel location, and the room I stayed at with nice view of the street below. I will highly recommend this hotel to my friends and collogues.

We have had the pleasure of staying here 3 times over the past few years. It’s a great location, the staff is friendly and attentive. The rooms are well appointed, comfortable, clean and spacious.

The was a very lovely hotel with a great breakfast. The location was perfect for walking aroud Baden-Baden!

Good location to visit festspielhaus

Fantastic location, beautiful and quiet room and very friendly staff

Perfect location, comfortable rooms, great breakfast.

Amazing staff, amazing location. Great Wellness Options within the hotel. Delicious breakfast. Will definitely come back.

The property is well located and the staff was amazing. Staff could not do enough to make sure we enjoyed our stay. Close to shopping and restaurants as well as spas.

They were super friendly and helpful, we had an awesome stay, this was a first time for me, but my husband and daughter have stayed here twice before, if we plan a trip to Baden Baden again, we will for sure stay here definitely

Location for access the spa town and festival is great. The property is way beyond old to be renovated. Carpets were so worn ugly and dirty. Furniture and closet were so basic not even to put on some new paint! Breakfast was great with many varieties. The hairdrier is not working. The worst part is with such hot weather, there was no air conditioner . The room is too hot to sleep and room fan was incredibly loud that it has to be turned off. At least they can spend a little bit money on new fans which are not noisy!

Excellent place to base yourself when exploring the Black Forest. Baden-Baden itself it very beautiful but the train connections to Strasbourg and other Black Forest places are amazing!

Wonderful staff was very pleasant and helpful. Room was spacious and air conditioned. Note that not all rooms have air conditioning. Breakfast was included and was the best we’ve had. Even included champagne. Location was perfect—convenient to everything.