Holiday Inn Express & Suites JACKSON NORTHEAST by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites JACKSON NORTHEAST by IHG, an IHG Hotel
8.4
Very Good
From 507 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.0

Service and Facilites

8.6

Traveler Reviews Holiday Inn Express & Suites JACKSON NORTHEAST by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Janet
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the best Holiday Inns that I have stayed at. They’re always my first choice and this one is great.
Lloyd
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was super friendly. I was greeted upon arrival, offered a cold bottle of water, and the next morning the cleaning staff and everyone greeted and made conversation. I have never had that at a hotel stay. It was enjoyable and the room was nice, quiet, with room darkening shade, and a comfortable bed.
Christy
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room had mold. Tv didn't work and was unclean overall
Anthony
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The shower in particular was kind of nasty. One key card didn't work at all and the other one barely worked. The staff were very nice and helpful.
Jeff
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We got to the property a little early and the lady at the desk was less than helpful, so we left went for some food. Once we returned, the two gentlemen at the front desk were very curious and helpful. The woman at the front desk earlier could take some tips from the gentlemen. The property and amenities were great.
Anita
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast an pool
william
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.
Charles
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property well kept. Quite. When breakfast is from a certain time to ending a certain time. All breakfast products should be available. Arrived with one hour left and no cinnamon rolls nor orange juice available. Told it was because they had only enough for the next day. Everything should be available during the breakfast hours.
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Andrea
icon-Business Family
Business Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our shower in our first room did not work but we easily upgraded within the few hrs of check in to a bigger room with all working equipment. Overall our stay was great besides the sitting area outside stayed dirty due to other checked in guests with over flowing trash cans come morning.
Randy
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The shower was dirty and a dirty washcloth was left in the dirty shower.
Gary
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The breakfast was so so.
Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice and clean
Cheryl
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Did not feel safe with person standing outside their door late night and early morning.
Matt
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice rooms, easy booking and check in. Plenty of food options nearby.
Robin
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff was great! My stay was nice! The breakfast was excellent! My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Kurrie
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Can’t beat it if your there for baseball
Gary
icon-Business Family
Business Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The friendliness of the staff and the modern newness of the building and rooms.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Easy to access.
Thomas
icon-Business Family
Business Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The bathroom shower floor was filthy with mold and dirt. Horrible. Expected better
Kevin
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The stay, staff, and room were good. The shower was not. It appeared to be dirty, but I believe that it is a maintenance problem more than a cleaning issue.
Number of reviews per page
20
40