Overall Ratings & Reviews Hotel Maria Eugenia Tuxtla Gutierrez

Очень плохие отношения в ресепшине и на кухне, у нас был включён завтрак а они с нас все ровно денег брали

Great staff very clean. Comfortable beds. Door locks need updating and please replace the horrible pillows.

Too dirty need more cleaning

Very old and rundown. Elevator is small old and scary. Cantina across the street is extremely noisy well into the early morning hours. Do not recommend.

Property is near the central plaza. I had problems with the reservation. I wanted two rooms with king size beds near each other. We were one floor apart and one room had two double beds. No hot water. Air conditioning just didn’t function in either room. There were many roaches in the room. I would not recommend this hotel.

Central location, clean

Very outdated hotel. Noisy hallways - rooms. Door to unit did not seal. Could hear and smell everything in the hall way. Bathroom was a disaster, clean, but super old. Check in staff was not prepared or very helpful. The best person there was the cleaning lady. She should be the boss.

Found a bug in the bed Pool was nice

Staff very friendly

Este hotel esta muy bien limpio y muy amables me trataron muy bien.

Great service, thank you!

Needs some updates but hotel is nice and staff wonderful ❤️

Bad atention, bad service, bad everyrhing, never came back

Sparse but clean. They ran out of hot water but resolved the problem with options. Staff were very helpful.

The rooms are super old, and they smell wen they cook

Old building, needs improvements. It is close to the center of the city. The restaurant food is amazing.

4 star hotel that can be better maintained! Some parts of the hotel well old looking

Hotel is in Downtown Next to all you Needs Nise People of This Town Thanks you.

A basic hotel reflected in the price. Slightly dated, bed a little hard but clean, curtains only netting not dark, no hair dryer or coffee faciities. Taxi to airport ordered through hotel was nearly double the street price.

Staff was uncooperative, the room was old, the "free internet" didn't work. The shower door wouldn't close.