Overall Ratings & Reviews Holiday Inn Bristol City Centre by IHG

Great location and nice rooms

The aircon was broken in the room and the windows don’t open. Phoned reception twice about it before heading out for the evening. Still wasn’t fixed when we got back hours later and had to phone again and we were brought a portable aircon unit. The room was boiling and none of us slept. For £200 a night it was a joke.

Large room, plenty of space, and it’s conveniently located close to main attractions like St Nicholas Market and the Harbour. Staff was nice and accommodating.

We had an underwhelming stay here - the hotel is located at the outskirts of the city centre and the hotel itself looks and feels a bit “tired”. In addition to that the Front Desk is constantly closed from time to time and could feel a bit like a “ghost town”. There had been some hiccups from check-in to check out, but eventually the management team was able to address the issues and assure me those will be improved in due course. Mistakes can happen and it’s about how they are addressed.

What a super Hotel in the middle of the city. Very helpful on arrival. Rooms spacious and well equipped. The beds are SUPER comfy. Restaurant serves good food and fabulous breakfast choice. Parking overnight and all the next day for £20. Would highly recommend

Was good, friendly environment.not too clean but not bad.

Good staff, well maintained, courteous overall comfortable.

breakfast was astonishingly good. Not too keen on the glass door to the toilet.

The reception counter did not have proper facilities for disabled and had to assist the staff in checking in a lady on a wheelchair. The wheelchaired person could not access the desk at reception nor the staff were trained to give special help such as moving their ass from behind the desk and help the lady.

The waitress in the breakfast, Marittika was so kind that prepared for us the chocolate cakelets after knowing my daughter had graduated from high school. Lovely! The location is convenient to reach any destinations of Bristol.

Lovely welcome at reception, room was clean and modern.

Enjoyed stay in a lovely holiday inn with lovely polite and helpful staff.

An excellent stay, thank you.

Very welcoming, great service, very comfortable. Enjoyable stay.friendly staff. Good rates.

Great central location, clean room with all the essentials needed. Helpful staff on the reception

Check in was slow and a bit of a nightmare. Good stay otherwise.

This hotel couldn't be much more central, located at the Bear Pit roundabout joining Gloucester Rd. Be careful out and about in this area, Stokes Croft can be a bit druggy... Lovely restaurants nearby. Shame the underground car park isn't very secure and the local addicts use it to shoot up and collapse in.

Very good breakfast and room. Recommended.

Fantastic from check in to departure. Reception staff were really helpful and the superb breakfast was one of the best I have had in any hotel (the young man in charge was really attentive) Thank you

The bed was rock hard and the pillows were really small - almost half a pillow which was really strange