Overall Ratings & Reviews Scarborough Beach Resort QLD

Excellent

A great place to stay, beach just across the road with dining super handy. My room was everything you could need to have a great stay.

Convenient to everything!

The property charges 5 star rates yet it’s dirty, smelly, the young girl at reception had the work blouse on but buttoned down and had no bra on very unprofessional. The hallways on the floor I was on looked as though they hadn’t been vacuumed all week and it had a bad odour. The room was ok, but the skirting boards were thick with black dust, the corners in the rooms hadn’t been mopped as there was dirt building up and the apartment had a really weird smell, I ended up having to go next door to the grocer and buy some air freshener to take the smell away. Besides that it’s in a good location with the beach right across the road, there’s plenty of cafes right outside, and the friendly grocer a couple of doors u opens early and closes around 7pm so that was very handy. The amenities at the hotel were good, indoor heated pool/spa and sauna. A gym and outside there’s a lap pool (which had dark stains all through it) and a bbq which is on the rooftop. Could be a much nicer place with a good clean done.

Big, clean and affordable

I got stuck in the underground garage, following up instructions dropping key in key box on departure. Roller door closing before I was able to leave. Contacted 24/7, instead of showing understanding or offering help she questioned my actions. I almost panicked as I was heading of towards the airport. Much appreciated for future assistance to act according a sufficient action plan which preferably would be in place already.

This motel is NOT a resort by any stretch of the imagination. No cleaning, services and my view of the car park and bins wasn’t what I’d been led to expect.

An amazing place to stay modern clean amazing staff

I stayed for a couple nights to attend a family occasion, good little spot to stay which was close to action for me.

Staff were very welcoming. Apartment was spacious and clean. Lovely spa/sauna/pool. Really enjoyed our stay and will def be back! Thank you!

Right on the esplanade, good value for money.

The room we had was very run down, needs a re-paint and re-carpet. Very dim lighting in the bathroom but was rectified by the resort manager who was very helpful.

I loved how central the property was to the beach, public transport and several great restaurants and coffee shops. The pool, spa and sauna were well kept and easily accessible.

Information, service and location convenience very good.

Same as picture

The attention to the detail

Broken shower head holder (really hard to shower while also holding the hose, just used main bathroom) and toilet seat in ensuite (poorly attached, needs a new screw, just go to bunnings.. so you dont nearly die when you sit down). Terrible lighting, good luck doing make up, too dim to see anything with a single downlight, or cooking when you are casting a shadow on what your doing. Sliding door for 2nd room has a gap when closed, ruining any privacy. 2nd evening of our stay the main bathroom has a sewerage smell, which continued our whole stay. Outside light doesn't work, probably needs a new bulb Dirty oven Buttons missing on washing machine, had to guess the settings. Layer of dust under the coffee table, on magazine shelf. Aircon in main bed drips on pillow, despite being only used on recommended settings. Main bedroom has out of order safe. Leaky shower head in main shower, so much of the water sprays out of the hose before reaching the head. Lots of pigeon poo on balcony/aircon unit. The lounge vinyl was peeling really badly and stuck to clothes and skin. The lounges also had many small rips and tears. The cable management was terrible, lots of easily accessible cords. I booked through wotif, the price was onw thing, then increased when I was charged, I assumed this was a refundable deposit type thing, when my partner asked about it on check-out the lady said I dont think we take deposits, so I guess that extra money is just gone? Hopefully we wont need to stay here ag

It was great to stay in a place where everything worked well and fairly modern. We enjoyed our swim in the pool and spa, The staff were friendly and helpful.

great location - beach, coffee shops, IGA and BWS nearby

Okay stay. With kitchenette but no stovetop. Parking in the structure is a plus. Nice location fronting the ocean. Saw a cockroach in the storage room of the room.