Overall Ratings & Reviews Azul Sirena

Good, central location! Easy to walk around the city center. However the rooms facing the street are way too noisy, be prepared to listen the late night karaoke from the building across the street. Pool and terrace were closed for renovation. At the end, we had some troubles getting early morning taxi to the airport despite being promised a line of taxis at the front of the hotel.

We arrived and the room that was reserved was not available. We were offered another room that would not be available for about another hour. We agreed to wait and stated we would return in an hour and a half. We returned to find out that the promised room was not available and were given another room. On the second day we were offered the promised room. This room did not seem to have the bathroom completed. The issue at times was not all the bathroom supplies were provided. The air conditioner unit in last room did not cool the room as well. The positive was the breakfast buffet was very good and the staff in the dining area were excellent. Very accommodating and attentive. The location of the hotel is very convenient as it provides so many businesses within walking distance. Giving an average rating as the room was clean, but needs to be completed properly and all bathroom supplies be provided. Also great breakfast buffet.

The people who work there are very polite and if you need help they are glad to help. Wasn’t happy in the building , for the repairs they doing a lot of noise also the need to work on the cleaning of the rooms.

No elevator

I was very disappointed with this hotel. Staff is not welcoming at all. Cleanliness was not great either ! There was so many live bugs and scorpions everywhere on beds restroom and everything. My husband made the hotel aware of this and they were careless so we just had to go. The same day we arrived we checked out. I can’t say one good thing about the hotel. The only thing that was nice is the area where it’s located because it’s in the center of a lot of good restaurants and many things to do. Also when we checked out hotel said they will refund and that was a lie because they didn’t want to make a refund. Overall I know scorpion bites aren’t deadly but it’s very unpleasant and I am pregnant and have two kids and I wasn’t going to put anyone in my family through that unpleasant experience. Beware !

Older hotel in need of upgrading. Noisy at night

where we stayed was not like the picture. It is on a very noisy street near the Zocalo I would only stay there agin if I could get a room near the back.

Barren room

Loved the location, right in the heart of La Crucecita, close to lots of great shops and restaurants!

El lugar es céntrico, a 5 minutos de la playa Chahué y Santa Cruz. El hotel está cerca de tiendas para ir de compras, no necesitas de un auto si te hospedas aquí. El lugar es muy limpio y precioso. Lo recomiendo totalmente.

i really like the location and how clean the rooms are.

It is an old facility that needs some upkeep, however for the price it is a pretty good deal, showers where a bit lacking but overall the rest was ok

There aren't any lounge chairs by the pool anymore, so it's difficult to relax and/or sunbathe. Also, they don't provide towels for the beach only the pool, because they said the sand ruins the washing machine. Also, be prepared for a lot of noise from the zocalo in front, even in the middle of the week.

The hotel has a great concept. However, it's all in the details. The hotel is located directly across the town square. I stayed in a 2 bdrm suite. The pool is large and clean. The bathroom issue I ran into was the shower in both bathrooms had no pressure, the towels were dingy, frayed and stained, no hand towels, the ceiling had mold, the shower curtain was ripped and stained. The maids would come in exchange your towels and do your bed. They would sweep or mop. Our feet were so gross, we had to wear our flip flops inside. The windows are paper thin and don't seem secure. Like I said it's all in the details. They need better handicap access to the suites. The hotel staff was not helpful.

GREAT STAFF! GOOD FOOD...ROOMS OKAY AC WAS WORKING GOOD

Perfect and convenient. The ocean was far but same as all the hotels around

Overall was good except for a/c didn't work well at night.

Friendly staff, colorful architectural touches, nice pool, quiet

A couple of nights in downtown Huatulco. Lots to do and see, and a really nice 15 min walk to the Marina and beach. I love this Hotel, its simple and clean and right on the square.

Staff were helpful but the hotel rooms need updating. Very close to town activities