8.6
Very Good
From 416 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.4

People often mention about Asian Ruby Hotel & Apartment - Bui Thi Xuan
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Distance to City Center (11)
Room Space (11)
Surroundings (10)
Staff Friendliness (10)
Accessibility (9)
Wifi (9)
Bathroom (9)
Bedroom (8)
Check-in/out Time (7)
Soundproof (7)
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Traveler Reviews Asian Ruby Hotel & Apartment - Bui Thi Xuan

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Customer reviews
V***G
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
The room is not very clean, all the furniture is old, the air conditioner does not work well.
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K***h
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6.5
/10
Reviewed 4 day(s) ago
3 star hotel but quite old, price is not cheap, room cleaning is not clean
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Accommodation's Reply
29 Jul 2025
We are sorry to hear about what you encountered. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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D***s
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9.4
/10
Reviewed 2 week(s) ago
The lobby is hot and inconvenience when it's shared with other company. Water shower pressure is too high. Other are good.
1 people find it helpful
Accommodation's Reply
29 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
H***a
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
The first night was unstable, the mattress in room 205 was broken and I couldn't sleep, the room next door was full of arguing and cursing until morning. Asked to change rooms, agreed then said there were no more rooms when I was packing my luggage and going out the door, gave the room card to another room and said there were new guests checking in. I couldn't sleep all night until the next morning when I changed rooms.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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H***i
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Leisure
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5.4
/10
Reviewed 3 week(s) ago
:)))) extremely dirty, looking at the toilet makes me want to go in, the staff is friendly but can't make up for the quality of the hotel. n old but n terribly shabby :)))))))) in general, I'm AFRAID there won't be a second time the reception space is tiny and there's also a massage room that looks like a thunderstorm
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
We are sorry to hear about the bad experiences you had while staying at the hotel. Your contributions are very important for us to recognize and improve the quality of service. Hopefully in the near future we will welcome you with the best quality.
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NGUYEN M. H.
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8.5
/10
Reviewed 3 week(s) ago
The staff is very friendly and enthusiastic.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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Nguyen H.
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8.6
/10
Reviewed 3 week(s) ago
It's okay for the price.
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Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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I***m
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
the hotel staff refuse to refund when I came in early and ask me to book another hotel I suggest everyone to avoid this hotel to avoid problematic staff
2 people find it helpful
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Tran T. K. T.
icon-Business
Business
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8.8
/10
Reviewed 3 week(s) ago
Convenient location for travel, surrounded by many shops and convenience stores
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Accommodation's Reply
14 Jul 2025
We sincerely thank you for your trust and choosing our services at The One Hotel. Your satisfaction is our motivation to continuously improve our service quality.
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A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
hotel is nice, but can be improved on several points like cleanlinesses , breakfast. but overall my stay have been nice
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Thank you for choosing to stay with us. We are committed to continually improving and providing an even better experience for you during your future stays. Thank you once again, and we look forward to welcoming you back. Kind regards.
A***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
My stay at the Asian Ruby Hotel was a mixed bag, but the location is definitely its strongest asset. Being centrally located made it incredibly convenient to explore the city and get around. However, other aspects of the hotel were just average. The breakfast offered a basic selection but wasn't particularly memorable. Similarly, the cleanliness and the available facilities were acceptable but could use some improvement. Overall, if a prime location is your top priority, the Asian Ruby Hotel is a decent choice. However, for a more comfortable and well-rounded experience, you might want to consider other options.
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Accommodation's Reply
03 Jul 2025
We are grateful for your decision to stay with us at our hotel. We remain committed to continuously improving our services to ensure the utmost comfort and satisfaction for you during your future visits.
THUY T. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very good breakfast, polite staff
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Accommodation's Reply
25 Jun 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the highest comfort and satisfaction in your next stay.
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Vu Thi H. T.
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9.7
/10
Reviewed 6 week(s) ago
Friendly staffs, clean room with a good view. Highly recommend!!!!
3 people find it helpful
Accommodation's Reply
25 Jun 2025
Thank you for choosing our hotel for your stay. We will continue to strive to improve your experience, bringing you the highest comfort and satisfaction during your next stay.
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Le Thanh T.
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10.0
/10
Reviewed 10 week(s) ago
Friendly staff, when I arrived, they upgraded me to a double room for free. Breakfast was tasty, but a bit limited. Will come back if I have the chance.
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2 people find it helpful
Accommodation's Reply
02 Jun 2025
We would like to thank you for taking the time to share your wonderful experience at our hotel. It is a pleasure to know that you were satisfied with our service and the quality of our rooms. We always strive to bring our customers the best experiences and look forward to welcoming you back in the near future. We wish you good luck and success in life.
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L***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
friendly, enthusiastic staff
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2 people find it helpful
Accommodation's Reply
23 May 2025
We sincerely thank you for choosing Asian Ruby Hotel for your stay. Your valuable feedback inspires us to continuously improve our services, ensuring that each visit exceeds your expectations and provides a memorable and special experience.
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b***n
icon-Staycation
Staycation
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8.5
/10
Reviewed 12 week(s) ago
early check-in available, friendly staff
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3 people find it helpful
Accommodation's Reply
23 May 2025
We sincerely thank you for choosing Asian Ruby Hotel for your stay. Your valuable feedback inspires us to continuously improve our services, ensuring that each visit exceeds your expectations and provides a memorable and special experience.
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hong n.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Clean room, enthusiastic staff
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Accommodation's Reply
23 May 2025
We sincerely thank you for choosing Asian Ruby Hotel for your stay. Your valuable feedback inspires us to continuously improve our services, ensuring that each visit exceeds your expectations and provides a memorable and special experience.
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H***h
icon-Staycation
Staycation
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9.7
/10
Reviewed 13 week(s) ago
I stayed here for 3 nights, the hotel location is convenient.
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5 people find it helpful
Accommodation's Reply
07 May 2025
We would like to thank you for taking the time to share your wonderful experience at our hotel. It is a pleasure to know that you were satisfied with our service and the quality of our rooms. We always strive to bring our customers the best experiences and look forward to welcoming you back in the near future. We wish you good luck and success in life.
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H***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
I booked 1 night here and then booked 2 more nights.
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3 people find it helpful
Accommodation's Reply
07 May 2025
We would like to thank you for taking the time to share your wonderful experience at our hotel. It is a pleasure to know that you were satisfied with our service and the quality of our rooms. We always strive to bring our customers the best experiences and look forward to welcoming you back in the near future. We wish you good luck and success in life.
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Nyoman I. T. U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Nice location, nice breakfast. We had a good time, near a lot of food and tourism attractions.
2 people find it helpful
Accommodation's Reply
14 Apr 2025
We are grateful for your choice to stay at our hotel. We remain committed to continuously improving our services to ensure the utmost comfort and satisfaction for you during your future visits.
Number of reviews per page
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40