Perfectly decent hotel for a few nights stay outside of the city.

Don’t be encouraged by the low cost. This place isn’t just disappointing - it’s traumatic. I was in London with a friend. I’d booked 2 single rooms for 3 nights. On arrival we were told only one of would be staying here, with the other at another hotel 3 minutes away - actually 10 minutes. Not a great start. They also insisted on my paying a £100 security deposit - this was not mentioned in any of booking info. The room was disgusting. Tiny, dirty, a poorly capped waste pipe in the bathroom so the whole room stunk like human waste, burn marks on the carpet, a hopelessly thin mattress in the bed, with only a single pillow. It was over 25° at night and no AC or fan. Truly the worst room I’d ever seen. It was made worse by the intolerable noise from neighbouring rooms. A lot of foreign nationals shouting and playing loud music from 7am. I suspect they were more like permanent residents rather than guests. Do not stay here. You will regret it. Only one step up from kipping in a wheelie bin.

Cheap useful room, with fridge and microwave. Hob and sink outside (no pots or plates etc, bring your own). Only 1 very thin pillow each, only 1 teaspoon. Plenty of sockets, free parking if you are lucky, but you can park on road until 8.30am. We did this and were able to park onsite at 8. We would go again.

Good

The radiator had pink dye down it, which was also found on the "clean and fresh" towels. I was asked to pay a £100 sercurity fee upon my arrival as failure to do so was going to prevent me checking in. This was not stated on the website at all when I booked my stay. Reception staff were adamant that it was on the website but no matter how many times I told them they were having none of it. Even the guests checking in after me were shocked so there's proof it wasn't just a careless mistake and misunderstanding of my own. There is actually 4 blocks to the hotel each of which has a different door posing a security risk!! Found a slug in my bathroom and crack in the freshold slabs of the bathroom. There was a dent in the floorboards under the carpet near my bedside table which could have caused me to injure my ankle and/or foot. The view from my window was someone elses back garden that could be accessed by others (so much for privacy when my room and bathroom window is literally in someone's garden). I would never ever stay here again. You get one pillow that you have to fold to get a decent night sleep. The duvet is as thin as anything. Beds are hard. Carpet is outdated. Don't stay here I don't recommend unless your desperate and beware they ask for a 100 pound sercurity fee upon arrival and you get this back 3 to 7 days after checkout which I'm yet to see if I even get back. Appalled is an understatement.

Generally it was ok and staffs w

Better stay, nicer room and better bathroom

More quiet stay this time but the bathroom was so small unable to sit in the toilet, and the shower water pressure was so so bad

Reception members morning and night both were excellent.

Okay

Pleasant stay

The room was clean but unfortunately the tv was green on every channel and the toilet would not flush so had to keep filling up the kettle to pour water down it. Would be nice to have a hair dryer as well.

Yes clean room and staff very friendly central to everything and very good location with getting to central London

The staff its so friendly, everythings must clean and amazing place.

I made my reservation on online with the room of my choice, I went down there hoping to stay in the room which I paid for , surprisingly they gave me another postcode, hotel and totally different room. Very dirty and untidy. I have no option than to leave room the same night that I meant to there to have some good rest. Very deceiving , I’m totally disappointed, will never recommend

Very busy area, clean room. Neighbours were very loud būt service and room were pristine. Reception all very friendly.

room was newly refurbed and was spotless front desk was very helpful only negative was their house policy of demanding £100 deposit

I was sent to another hotel when I booked here. It was a 10-minute walk from Britannia. The second reception I arrived at then directed me to a room in a third building. It was not worth the effort! The room was OK but full of the scent of weed from outside. Staff were polite but hardly friendly and frankly I felt like a burden! The shower wasn't great either. I appreciate it's a budget hotel but all in all, I won't be going back.

Good Staff

Excellent staff