My room at the hotel was lovely and very clean ,although there was no air conditioning, when I asked at hotel about this I was advised there was no AC in the room although it is advertised as having AC, I would not have chosen this hotel if I had known this, we were advised by reception staff to leave the balcony door open which we had to do because of the heat which resulted in myself and husband receiving insect bites. Also we were half board and the food was discusting for a 5 star hotel, we went on a couple of occasions but had to have a salad as the other food was barely warm and inedible. This meant we had to eat out at considerable expense as we found most restaurants very expensive. We would not return to this hotel and would never have gone in the first place if they had not advertised there was no AC in room. We also feel we paid for breakfast and dinner but could not eat there and should be refunded for this. And when we booked we checked first on your site and it was advertised there was AC in the room and there wasn't . False advertising.