Overall Ratings & Reviews La Quinta Inn & Suites by Wyndham Lancaster

Clean

We enjoyed our stay.

Great

Stayed here before. Clean establishment. Friendly staff. Breakfast included. Reasonable rates.

Staff not helpful and barista at the coffe shop is rude!!!

Staff was very friendly and the location was central to all the places we wanted to visit in Amish country. I would definitely stay here again.

Guest, muy ruidosos tarde en la noche.dos noches muy ruidosos.

Every single employee was the nicest people we've ever seen. And they made us feel truly welcomed.

The room was sufficient. We felt it could have been cleaned better. The bathroom fan in the ceiling definitely needed cleaned and things were dusty. The tile floor around the ice machine had puddles of water and a rug would have helped with that. Also, our room seemed like it needed aired out. Nothing major was wrong, just small things that could be better. The staff was great and that meant a lot!

Cool

We had a very nice stay. The hotel was very conveniently located. The room was clean, and the service was very good. The entire staff was pleasant and helpful, especially Ashley at the Front Desk.

The hospitality was very good.

I love that La Quita is pet friendly. Everything about our stay was perfect.

It was really clean

Stayed on 2nd floor. Hotel was aware of damage to bathrooms due to remodeling efforts yet registered us in an unacceptable room. Toilet was not attached on one side (nearly fell off). Tub was extremely rusted and scratch the full length of the inside with stains and significant scum at drain. Couldn't take a shower! Unsanitary rubber mat rolled up inside tub. Noise from 3rd floor all night into morning. Slept only 4 hrs. Hotel desk clerk constantly interrupting (holding hand up to stop my discussion) while I tried to get another room. Ultimately left after 1st night. Hotel wouldn't give copy of receipt or any paperwork and didn't give copy of $50 hold form they required me to sign upon check-in. Had to go through Orbitz to try to resolve. Considering hotel's knowledge of room conditions prior to giving me the room, I should not have to pay for 1st night nor for 2nd night reserved which we did not use. Orbitz is in discussions with hotel. I have photos/video available of unacceptable accommodations. Hotel appears nice on surface but deplorable customer relations.

The staff was awesome, The facilities were excellent

Air condition had a leak. Large pool of water standing under it. Staff not sure what to do. Offered to mop it up. I used towels provided by the staff. Unusually hot weather probably the cause. Otherwise, clean and comfortable !

We were on a mini vacation with our family of 23 people. Rooms were very clean, comfortable and the receptionist was very nice and helpful with our questions. Great place to stay and affordable!

Easy checkin, greeted by staff, helpful. Included breakfast was awesome good varierty

Great area, great hotel.