For the price i think it’s the most luxurious hotel ive ever stayed at. Very high quality and secure car park underneath for a fee, well worth it. Restaurant was not what id expected for a 5 star hotel, but adequate adn food tasted great.

Lovely room and bed which was very comfortable and clean. The 23€ for parking is a little expensive with most hotels wherever you go charging 10-15 per night/day for parking. We were quoted 15€ per person to use the spa so went for a look. We had stayed here previously and were not charged to use the pool etc and at that time (possibly 5 or 6 years ago) we thought it was a little rundown and slightly dirty. This time it is pretty much completely run down and dirty. The same wooden floors are not even a 3 star standard never mind 5 star. The rim of the pool needs scrubbing and bleaching. Overall a little disappointing stay considering it’s supposed to be a five star hotel.

Second time staying here, great location for central Zaragoza and plenty of good local restaurants and bars within walking distance. Lovely big rooms. Staff always friendly and helpful.

Finding the hotel carpark proved impossible, but the one under the hotel, accessed from the hotel entrance was fine, if confusingly huge. The ultra contemporary facilities were annoying. Having the bathroom open to the bedroom means the entire room is illuminating, when someone uses the bathroom area. The electric automatic blinds were damaged and let in light. The the smart remote for the TV didn’t work, but there were English speaking channels available. Public area not particularly comfortable, no atmosphere really. Style over substance is my overall experience. Not terrible, just not great.

Great parking and cafe, team was very helpful 👍

Just one thash bin, and in bathroom. Fould some loose hair near toilet.

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AC was terrible check-in was confusing with parking round up out in the park out on the street no signage very hard to understand for someone who doesn’t drive in Spain every day no coffee in the room had to go downstairs making it yourself

Very good hotel but missing 2 basic things for a 5* hotel: no free bottled water in the rooms and no WiFi

It was a lovely room with loads of space, very comfortable bed. I got room service which came quite quickly and it was very good. Breakfast was amazing - so much choice. Great quality too. 😀

Its great place, perhaps the best in Zaragoza

great location, very friendly staff, beautiful, modern and comfortable rooms, delicious breakfast...loved our stay!! Thanks so much

Nice hotel. Good breakfast. Only complaint was that the bacon was undercooked from an American perspective.

I can't fault the room, it was really excellent and good value for the price. But the rest of the hotel is a real muddle. It is not possible to find the parking, you have to park on the street and walk into reception. They will give you a laminated page of instructions - obviously this happens many times every day - but even with these it is difficult to find. There is no food or room service before 8.30pm so you have to hang around, hungry. The pool is ok, nice temperature and views, but it is showing its age and only open 9 to 9. Decent hotel but not even close to 5 Star.

We had a lovely 2-night stay. Had a lunch at Descorche which was excellent.

The hotel is very comfortable and clean. The enormous bath towels were very welcome as was the dressing gown for after showering. Once I worked out how to use the very large rainforest shower, the water was just the right temperature and not too fierce. The underground parking is spacious and secure and the cost was included in the room price a nice surprise. I didn't have breakfast because at 20€ I thought it a bit pricey. Having said that, I would recommend the hotel and would stay there again when in Zaragoza without hesitation.

Very nice clean hotel

Secure undeground parking is excellent

The hotel was clean and the breakfast was well done. Made to order eggs. Fresh juice. It was a 35 minute walk to old Zaragoza, but it was an easy walk with fun shops along the way.

Servicio standard , basico , no es el servicio de un hotel 5 estrellas , , el bar solo abierto hasta las 23 hs y no habia 24 hs room service , no tuve asistencia con el equipaje a la llegada ni a la salida