Overall Ratings & Reviews Holiday Inn Express & Suites AMARILLO WEST by IHG, an IHG Hotel

Check in was terrible. The employee checked me into another persons room and I walked in on them sleeping. when tell them about it she just laughed. Then got charged an extra fee for no reason and still haven’t seen that refunded.

Nice new hotel with friendly staff

Clean and we felt safe

Excellent overnight stay. Great staff and professional, friendly staff. Room and bed were very comfortable. Excellent selections for breakfast: hot and cold. Highly recommend.

Overnight stay was great

Great stay!

Very modern new room, nice breakfast

staff was nice and attentive

Exceptional breakfast; very helpful personnel; easy check-in; easy check-out; indoor pool was a +. Overall, it was a very pleasant stay. I'll select Holiday Inn Express again.

Staff was friendly and helpful. The breakfast was great and the room was comfortable and clean

Clean room. Comfortable bed.

Staff was friendly. Room was clean, updated features. Hotel was clean, offered free breakfast that was excellent. Would stay here again.

it was so clean and staff was very nice and attentive. breakfast was good too!

Easy check-in! Entire hotel appears super tidy and clean. Room is spotless.

Decent place. Good roadside option.

Dirty floors

Great location and nicely renovated. Friendly staff and

Very clean, staff nice, breakfast was good and hubby loved tv in rr

Left a bag. Staff called and arranged to ship it to us. They really went beyond what is normally expected.