9.5
Exceptional
From 2 reviews
Provided by travelers on
Cleanliness

10.0

Room Comfort

10.0

Meal

8.0

Location

9.0

Service and Facilites

10.0

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Traveler Reviews Hyatt Regency Cape Town

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Customer reviews
Jeffrey HermantoHalimsetiaw
icon-origin-TRAVELOKA
9.4
/10
Reviewed 146 week(s) ago
This is a newly renovated 5 stars hotel in the Cape Town City Bowl or Bo-Kaap area specifically. The room is of course very modern and spacious with a bathtub. I had a problem with the leak in my room and the officer, Mr. Seediq (sorry if I misspelled it), was very responsive to move us to another room. The room will have 2 different views, either Signal Hill or Table Mountain. The location is good but you better take Uber to go anywhere in the city. Small swimming pool and gym are available there. The breakfast (starting from 6.30am) is quite good with variety of fruits like Raspberry, Blueberry, Strawberry, Peach, Kiwi, Pear, Banana, Orange, Grapefruit etc. There is also a safe basement parking but unfortunately we need to pay for R140 per day (you can go in and out multiple times). It will be better if they waive this in the future for 5 stars hotel guests. Additionally, they also provide free shuttle to and from V&a waterfront (near Radisson Red Hotel) with specific schedule every hour from 7am to 9am and 3pm to 7pm. I also had a good chat with Mr. Seediq about Cape Malay tradition and Bo-Kaap.
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Jeffrey HermantoHalimsetiaw
icon-origin-TRAVELOKA
9.7
/10
Reviewed 146 week(s) ago
This is a newly renovated 5 stars hotel in the Cape Town City Bowl or Bo-Kaap area specifically. The room is of course very modern and spacious with a bathtub. I had a problem with the leak in my room and the officer, Mr. Seediq (sorry if I misspelled it), was very responsive to move us to another room. The room will have 2 different views, either Signal Hill or Table Mountain. The location is good but you better take Uber to go anywhere in the city. Small swimming pool and gym are available there. The breakfast (starting from 6.30am) is quite good with variety of fruits like Raspberry, Blueberry, Strawberry, Peach, Kiwi, Pear, Banana, Orange, Grapefruit etc. There is also a safe basement parking but unfortunately we need to pay for R140 per day (you can go in and out multiple times). It will be better if they waive this in the future for 5 stars hotel guests. Additionally, they also provide free shuttle to and from V&a waterfront (near Radisson Red Hotel) with specific schedule every hour from 7am to 9am and 3pm to 7pm. I also had a good chat with Mr. Seediq about Cape Malay tradition and Bo-Kaap.
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