Very nice boutique hotel. Friendly staff, and clean facilities. Good, walkable location.

I found the check in experience to be very frustrating. Supposedly as a VIP Gold Expedia member I can get early check in and upgrades if possible as loyalty perks. Not only coukd I not check in early, but I had to wait a further 15 minutes after the official check in. And then I was given what have been the most undesirable room in the building..literally in the basement. Two small beds and no windows.oh one that looked into the hallway. The room was clean but really pretty basic for the price you pay….and breakfast wasn’t even included..I was glad I was only staying one night.

Good off street parking.

Good location,good conditions,friendly staff

We arrived very late, around midnight, and didn’t realize that the reception on this side was already closed. However, we were able to check in at the Almasur Hotel next to the express. The staff at Almasur were extremely friendly and helpful—much more so than the express reception. Unfortunately, we had a flat tire, and the Almasur hotel staff went out of their way to assist us by calling local tire shops on our behalf. Since it was Saturday, many shops were unavailable, but they kindly allowed us to leave our car in their parking lot until we could get the tire fixed, which helped us tremendously. The express hotel room itself was cozy. While not very large and with a bed on the smaller side, it is quite new and has everything you need for a comfortable stay. I would definitely recommend the Almasur Hotel to my family and friends, and I would happily stay here again if I return.

Conveniently located. Close to the main city square with shops and the downtown restaurants and stores. Clean hotel, friendly staff and great breakfast selection's

Clean room (although a bit small), great location, decent beds, attached restaurant is terrific, the bar makes awesome cappuccinos and expresso martinis ....

The shower piping was leaking badly with minimal water flow from the shower head, drain was not draining properly, the sink had a leak in it, the bed had a bunk bed across the head of the lower beds…. Sqecky as my son weighes 180 lbs… over all bad but for the money

Check form was horrible and did not work

Yes

Friendly, helpful staff and very nice accommodations with a great location within easy walking distance of city attractions.

Does not stack equivalent to other 4 star hotels we stay in. The bed was very uncomfortable, and we flew red eye to arrive in Punta Arenas, should have fallen asleep in seconds. The shower drain was very slow, i had to start and stop the showers multiple times to avoid flooding. Not worth the hassle on a vacation

Parking was easy and you had to buy ice. Silly.

Great service, clean.

Great

Excellent hotel for a short stay. The rooms were clean and staff are very helpful and nice. We arrived at 3am for check in and we appreciated the speed of the check in procedure. Wifi worked well and they make delicious pisco sours!

The following could be better with stronger WiFi in rooms, sound proof rooms and a way to control the temperature within the rooms. Overall the hotel wasn’t horrible for the night and would come back again.

Room is spotless and staff are friendly.

The hotel was great! I just wish the dining options would be available all day.

The staff was very helpful with helping us arrange a taxi for the next morning for our early flight back to Santiago. Property was clean and about a 10 minute walk from several dining options if you didn't want to eat in their restaurant.