Loved everything about this hotel. Room exceptional, food excellent, staff friendly and professional.

A very well located, clean and modern hotel. Could not fault the front of house staff, breakfast and bar staff for friendliness and efficiency. Our one point of where things let the hotel down was in the restaurant service levels for an evening service. We knew we would have a short wait as we ordered the Suckling Pig which looked superb. The wait was a bit longer than we were told but we asked for some drinks and water for the table. The water did not arrive. When the food arrived it was served without the side salad dish that we had ordered. Both the water and salad was re-requested and arrived long after the main dish had been started. The accompanying dish to the pig was a bowl of plain crisps. It was a bit odd and certainly not the home made variety (thinly sliced and fried potatoes) that i had expected. There seemed to be a large party in the centre of the restaurant that took all of the waiters attention, and we witnessed two guests being seated, who ultimately got up and left after getting no attention and another who waited around 45 mins for a drink. At the end of the meal we requested the bill which we duly paid with the waiter expressing a rather shy sorry as we settled up. The high standards experienced elsewhere in the hotel were certainly not met in our meal experience unfortunately. That said I would certainly return to the hotel should I be going to Lisbon again because as a base for our stay it was great.

The helpful staff make all the difference. From the doormen to front desk, restaurant servers and room cleaners.

The staff were friendly and very courteous and efficient.

The room was clean

Helpful staf and very friendly

Had no breakfast

The room was clean and lovely, but it was small. Had I known how small, I would have booked a different room.

Everything was amazing. Obrigada.

Very small room

Unfortunately the rooms was not clean and very tiny. The breakfast are was quite unkept.

Great hotel, great rooms made me come back a second time in one year but staff at front desk were cold and condescending. Won’t return again.

Great location you can walk down to the water, lots of restaurants and little spots to visit!

Location excellent. Staff excellent, response to inquiries prompt.

Very good location

Good location and very accessible to all kinds of transportation. Service is excellent and rooms are very clean. We had a good stay.

Very nice place for those visiting Lisbon at a short period of time. Very accessible to the Metro system.

Overall a good place to stay

Comfy and convenient

I highly recommend this hotel. It is my third time here. The location is fantastic. The rooms are comfortable and clean. Breakfast is amazing. Most of all, one of the staff members, Marcos Freitas is wonderful, very caring and polite. I was impressed with his service and dedication to all guests. He has a very pleasant personality and creates immediate good rapport with everyone. Thank you for making our stay here so nice, Marcos! We will certainly return.