I love this hotel. I always stay here every time i vist lanzarote.(lots) great location, friendly staff, superior rooms are great, light airey room. Bathrooms need a little updating from my experience and it would be nice to have some cleaning equipment eg brush for floors

We have stayed here years before, rooms are lovely very spacious, staff all seem lovely always pleasant and accomodating. The only negative is the pool loungers, people were putting towels down in the middle of the night and literally all sun loungers were taken. The one day we managed to get them after someone gave theres up there was people who had towels down who we never even seen for at least 3 or 4 hours, its terrible. More should be done to prevent this. We ended up going to the beach instead but you dont want the stress of fighting over loungers. Otherwise we had a really pleasant stay.

I just found the concierge rude, also after paying a ridiculous four figures for four nights id expect the cleaner to bring fresh towels and make the beds i did complain about this and they just ignored me. Also two days to outsource an iron then charge a ridiculous abount for it even said just go to the indians and buy one.

The property is spacious and well located and very spacious, bright and clean. We had a lovely stay with our family.

Relatively quiet, felt isolated in spite of the number of guests. Service attentive to requests. Great burger at the snack bar by the pool. Amount of cutlery and plates just enough for 2-3 people. Small coffee cups, we ended up buying mugs at a local store.

The cupboard storing the bin had an awful old urine smell, it must have been and old smell that wasn’t cleaned properly but every time we opened the cupboard to use the bin the smell just hit you

Couldn't fault this property, very well located for nightlife and beach. Extremely well kept property. I asked for a sea view and was lucky to get it !

Lovely stay Air con and TV in apartments Confusion re the linen change as you have to place sheet on bed Detail not explained at check in Wifi was poor Pools are lovely

I was in 16 b there was a squashed fly on the wall the whole of my stay … bed linen changed Inca !! Despite request … towels taken from floor and hung back up !!! The apartments need a huge refurb they r grubby !! Bad paint work broken tiles there were 16 of us n no one happy !! The pool was good but area not cleaned daily one of the men told the sos attendant the toilet floor was wet he showed him the mop !!!! I payed over €2000 for one person would never recommend this place to anyone!!!!

Great stay

Asked for a ground floor room and turned up and was given room at the top 3 floors no lifts, loads of flies, and cockroches in room, and didn't know the hotel was on a very steep hill, pool was dirty and sides was all coming apart from the wall, and people keeping sunbeds and nothing done about it, would not recommend this hotel for people with mobility problem

It was not as it was advertised, which was no fault of Hotels.com. Labranda El Dorado didn't update their website after they "upgraded" their apartments. They stripped it of character. Lacked a lot. No Bathtub, which was advertised. No oven, just a stove top, also advertised. Ensuite not up to standard at all. Very dirty, hairdryer a disaster. Not an ounce of character in the place. Overlooking what looked like Building site from the balconies.

Great location between the old and new town, 2 fine pools with plenty of sunbeds available. All staff were very pleasant and friendly. The property was a little tired but spacious with 2 balconies and nice sea views. The shower was powerful but it did throw a river of water out into the apartment and 2 towels needed on floor to mop up . Overall we would happily return here.

Received a message 2 days before departure to say I had been moved to a new hotel as there was a “breakdown” at the hotel. No chance to rearrange ( or offer) and was placed at Labranda Cocoteros. Not in the part of town I wanted and in very poor condition. Not a good experience

Apartment (B12) was very spacious and clean. Had ants in counter tops a lot but managed them with spray. Bedrooms and view fantastic. Another couch or chair indoors would have been very useful and there was plenty of space for it. Loved our stay, great location, sun loungers plentiful, pool great. Staff fantastic.

The rooms are very tired - bedsheets were fine. Towel change every day. We chose this hotel for a pool with sunbeds but they were so dirty and the matresses also, that we did not use them at all. Value for money - you get what you pay for - 5 out of 10.

The grounds of the hotel were spotless. The rooms however were not. Rooms need cleaned more often and fresh towels provided. Most staff spoke no English but were friendly. Reception staff were very friendly.

Lovely complex ~ centrally situated ~ staff very helpful ~ apartment could do with updating.

Location was good. Property in need of refurbishment. Found a live cockroach in my bed on the first night!! Reported to reception and was told if i saw another one to report it. Was not offered anothet apartment. Two days later woke to find another cockroach on my pillow...that was it,we checked out straight away.

It was an excellent complex and close to lots of nice places - we would definitely go back there again - in fact we are looking to go again next year - thank you for a most welcome stay :-)👍