The only thing going for this property is the location close to the University hospital. The door was locked when we arrived. I phoned and a 12 year old let us in. His information on my updated booking was not up to date, even though I had phoned a week prior to confirm with the owner my booking changes. So, he had to call the parent who took 15-20 minutes to arrive to straighten it out. There was NO hot water in the shared bathroom. None. It was turned off! I was reluctant to attempt taking a shower as a result. The hallway had exceedingly cold air flowing (17 C), while there was absolutely NO air in the bedroom. Not even a register, so I wonder how it would be in the winter. The sheets had crumbs and stains on my twin bed. No towels were provided for the shared bathroom, until I asked for them. I am not in favour of sharing towels with several rooms. The Expedia description of the room noted coffee/tea and snack bar/deli. There was none in our kitchen, so I have no idea where that was. The fridge had rotting food inside and spills that were there quite a long time. Our purpose for being there was to attend the hospital for an urgent matter, so we kept our focus on that appointment rather than the room. I tolewill rate some imperfection in a room, but reflecting now on the total picture, this was over the top and management really need to step up the game.

Outside is not well maintained especially the parking area and road to the college is not built well.

Great location and fantastic place to be

Could hear other folks in the building very clearly and outside. Someone was in the *shared bathroom having a shower on a call and I could hear the entire conversation. The bed felt very close to the door.

The place was OK however, it wasn't indicated anywhere that there is construction on the street right in front and thus is not easy to get there by car. The taxi driver had to drop me on the parallel street in the back and as I arrived in the evening when it was already dark, it wasn't very convenient. Other than that the place itself was fine.

For 60 bucks it was fine.

We don't like

Great experience overall, the price was incredibly good for what it was, the bathroom is shared but it is kept clean, the room was in great condition and the bed was comfy, the staff are friendly and helpful, I would stay again!

The hotel is in the middle of an area of road reconstruction. It’s noisy, dirty and poorly maintained. Avoid!

There needs to be more parking stalls

Construction outside made is difficult for my cab driver to get in so i had to walk a few blocks. Also ordered food and driver couldn't drop off food so i had to go meet him. Heater wasnt working in my room as well as it was snowing.

Not at all what it is advertised as. Very sketchy and our bathroom was outside our room. Anyone could use it. Parking was against a back alley that was dark and dirty. Felt extremely unsafe. Expe

All was good

It was my second time staying here. Last time , I got a basement room, and it was a bit dingy. The room needed a fresh coat of paint. This time, I was on the main floor in a freshly renovated room. The bathroom was always clean. Given the price, I would recommend this place to any budget traveller.

I had mixed feelings about my stay. Looks like the main level has really undergone major renovations (though a kitchen water tap was falling off and barely functioning, and the stove was not allowed to be used), but the basement level where my room was appeared to resemble a slum. Filthy rugs and walls, cracked lamp, freezing cold room, torn bedding, a garbage bin in the kitchen with a broken pedal, so you need to touch the dirtiest lid to toss your garbage…The smell of piss in the hallway and a woman who was wandering around the basement and stairs all night being very loud were the worst of experiences. At 5am, I came out of my room and asked her nicely to lower her levels, and heard something not very nice. It didn't feel safe, and no staff was on site between 10pm and 7am. The staff were very polite and helpful though. There were no breakfasts despite having been included in the description. With over minus 20C, it’d be also desirable to have an opportunity to plug in a vehicle. I hope for the renovations on the basement level, timely repairs and higher cleaning standards.

The staff was really rude to me, the morning that I had to check out, I went for a meeting and it took longer than I expected, came back to check out and I went to apologize for missing the check out, mind you I was supposed to to check out at 11am and I got back to the hotel at 11:23am. I went to apologize to the staff at the front desk and she was really rude and disrespectful to me and kept making terrible remarks and honestly I felt very insulted. It seem she spoke to me that way cause I was a person of color. It really hurt my feelings and ruined the whole experience for me.

This property was very falsely represented claiming to have air conditioning in each room and under the pictures of each room was pictures of a bathroom and couches and a microwave but those were pictures of the common area. No snack and deli as cleaned. No breakfast served daily as claimed. No coffee and tea in the room and even in the common area it had to be made yourself. Heat was poor with no individual thermostats. Kitchen stove did not work on the second day. Shampoo running out in the shared shower and no conditioner. Claimed to have a view of the river but did not. Patio is a joke with a small table and a few chairs next to large garbage cans. Cigarette butts everywhere all over the ground outside along with garbage. Wheelchair accessibility is a joke with stairs at every door. Sign saying no visitors allowed. "Premium bedding" look like something the thrift store wouldn't even sell. Advertised as a "boutique style eco-hotel". They clearly lied about a great many things. I don't know how to get away with this.

Friendly helpful staff. Very clean, we will stay again.

The place is run-down and not terribly clean. The bathroom smelled like pee. The walls are paper-thin, and you can hear everything going on in the hallways and common areas. Also, there are 11 guest rooms but only 5 parking places. The people who work there are very friendly and helpful though. And it is in a great location if you are going to the Royal University Hospital.

Every thing is okay but there is no water for drink I mean I was drinking tap water and had a stomach infection then .they should at least provide water bottle no customer