Great service!!

Hotel was a solid average. The outside facility is in great shape, but the room I got was far from ideal. Leaking toilet and sink, AC not functional when we arrived, towels were always stained, had to buy my own toiletries because the ones provided by the hotel were not enough. Breakfast was good, had several options. But you have to stress-plan and time your arrival before it actually starts. There are not a lot of tables and if you have plans for the morning and wait until 7 am to go and eat, you'll not have tables available and will have to eat either standing up or at the chairs on the pool, as they don't allow people to eat in their rooms. Although we had good service, I believe I would not return to this hotel, neither would recommend it due to the price we paid for the overall infrastructure of the facility.

Property was very clean and everything worked as planned. I just wish I had understood how the mais service worked using the red/green lights. But overall it was a great experience. We will be back! Thank you

The breakfast is excellent, the pool area is amazing. Food at the pool is good and very convinient. Staff is really kind and bedroom is ok too.

Very close to the ocean and easy to get to.

All the decoration of the hotel brings back memories of other times and shows a very good taste. The dining area is open and facing the garden. The garden is very well decorated in a very ecological and green way. 2 wonderful pools. Having breakfast in the morning, you can appreciate some birds collecting pollen from the flowers. Reflecting a very relaxing and peaceful image.

Overall it's a good hotel with a beautiful pool, but service and food can do better

Great hotel with a lot of unused possibilities for a good client experience. Some things are not usual for the tourists. The hotel is only exchanging US$ and not Euros. 9 days, the same fruit for breakfast. Everything was the same. No fresh juice... a lot of simple things that make a huge difference.

If you wanna be treated as a suspicious person, that’s a great place. Beautiful hotel and facilities but no friends can even go to the pool bar to have a conversation. Lots of weird rules.

lunch/meals at restaurant take too long. staff very nice

Hotel fica próximo a orla e a bons restaurantes

Cafe da manhã muito bom, localização excelente, funcionários atenciosos, ambiente agradável com musica ao vivo em alguns dias, além de um bar/restaurante com bom custo benefício. A limpeza da piscina e a organização do restaurante em dias de maior movimento merecem mais atenção. Em alguns momentos, a água da piscina parecia oleosa, e nos dias de música ao vivo os funcionários aparentavam estar sobrecarregados.

2 pontos pra melhora. Primeiro acústica do quarto. Eh péssimo pega ruido total do lado de fora. Elevador ficou 7 dias fora de funcionamento... pleno Carnaval.

A equipe é boa. Porém a equipe da limpeza demora muito pra limpar o quarto. Só no final da tarde. O pessoal do restaurante é ótimo. E o elevador não funcionou durante os 5 dias de estadia. Meu quarto era no quarto andar. Haja escada.

Hotel estava com elevador estragado, estava com meu bebe e colocaram a gente no 3 andar, cartao de entrada no quarto não funcionou, tive que descer 3 vezes na recepção até resolver, ao ir pra praia não tinha toalha de praia disponível, qusrto estava cheio de pernilongos.

O hotel é maravilhoso, mais uma vez superou nossas expectativas.

Os Funcionários super educados e atenciosos o Apartamento bem organizado,só uma observação esqueceram de varrer o chão e passar o pano!!! Quando eu coloquei os pés no chão percebi que não estava limpo

Quarto impecável, com uma linda vista, ótimo atendimento!

Equipe de recepcionistas

Área comum do hotel está bem bonita. Os quartos já aparentam um pouco mais velhos, mas não atrapalham a experiência