Overall Ratings & Reviews Keuhenua Hostal

La Cabaña correcta pero muy antigua.limpieza bien y amabilidad del.staff.

Very primitive bathroom. Breakfast was a joke. No restaurant within walking distance. Only positive the owner picked us up and left at airport on time. This place is not suitable for American tourists.

great quiet location and beautiful grounds. view from our room was stunning

The hotel was basic but fine. More information required for visitors for example how to contact someone if there is problem. Although it says free wifi it could only be accessed from the office which was locked most of the time. Nobody was around at check out and no instructions were given on how to get transport. Left the key in my room.

The owner and staff treated us like family. Everyone went out of their way to make sure we were happy. The owner took us in her private car to places we wanted to go such as a recommended restaurant. The property has abundant greenery and flowers. The kitchen and dining area are well equipped and spacious to make yourself lunch and dinner. There is a small store in front for staples. The owner arranged tours and took us to the car rental agency. The towels and lines were excellent. The laundry laundry service was very reasonably priced.

The best customer service on the planet.

Nice basic property. Friendly staff. No signage. Easy walking to town.

Clean, small family business. Breakfast was excellent.

The room was little bit cold during the night time. There is no heater.

The family who runs the property is kind and I wish them well. The stay is extremely basic, though. The details around the stay are quite rough. For example, the chairs provided to sit outside are extremely uncomfortable, so there is nowhere to hang out on the property that is appealing, even though the landscaping is pretty and it would be nice to observe it. The wifi is extremely slow, and the signal is not available in your room, only when sitting on the host's deck. The breakfast is quite basic and leaves a lot to be desired. For the price of this place, which is quite high, they could be investing in small ways to make it much nicer.

I am diabetic, arthritic and money conscious and my luggage disappeared for 2 days but, with all my shortcoming, I am grateful to have found a lovely place with kind people, reassuring dogs and children, spotlessly clean and comfortable, handy to town, stone head platform, museum, local shop/library.

it is a bit walk away from the main drag of the town but most importantly there are on and off issues with hot water, they do not give you toilet tissue once the initial role is done or soap. You have to go ask. I was travelling solo so I needed help with phone calls to reserve tours and culture show but many times no one is in the office. wifi signal was poor, you have to sit at the office to use it.people are nice and friendly as long as everything is going fine but there was a time, they got bit rude.

Complaints: 1. Room 1 sliding door doesn’t close without a struggle. 1st day they had to come close/lock the door for us. Since then kids lift the door from the frame to close. They feel It will Fall off the frame. 2. Room 1 every time they shut the bathroom door, it doesn’t fit in the frame, so they have to slam the door. Every time that happens the casing on the outlet falls down. 3. Room 1. Bugs in the room. 4. Room1 and Room 2 Toilets didn’t flush the first day. When complained, the game a plunger and asked us to dea wth it. Second time they realized they shut off the water. Why was the water shut off? 5. Room1 & room 2: hot water didn’t work. When it works it works for a short time. Yiu should be quick time get the shower. 6. No one at the reception available. All are gone for most part of the day. You have a problem no one to talk to. 7. Bathroom windows are at eye level and no curtains. Anyone CAN peek if they want to while you are in bathroom 8. No fans or AC. It’s stuffy in the room if windows are not open. Windows open- noisy from neighbor property. Neighbor, a residential property plays music late at night and roosters on the property which are fed by the Cabanas starts crow starting at 4AM. 9. Breakfast doesn’t start till 8:30. Most tours starts before that. So we are buying breakfast outside. Not a complaint , just a suggestion, It helps if breakfast starts earlier.

Beautiful view, comfortable room, wonderful warm people! They connected us with a personal guide for two full days -- it was a much better experience than taking a group tour. I highly recommend this facility!

Nice hotel and friendly staff. Very central location

Wifi (very slow) only in common areas; very dissatisfied with the price, it was &188 for 2 nights (agreed by the owner) but then she exchanged the amount at the highest rate, only time this happened at Easter Island....paying $10 more just because....It's a great way to make that extra buck I guess....

As everything in Easter Island is so expensive that this hotel is considered to be worthwhile. The place was so comfortable and relaxing as birds' were singing around you and rooms were surrounded with flowers and plants. Owner is very nice and helpful.

We had the 1st floor 6 bed room all to ourselves, which was very large and clean. The location is good, only a short walk to Main Street. Only downside is that you can only get wifi at the reception area and it didn't work 2 of the 4 days we were there - but this could be typical on the island. Overall it was value for money.

I had a great time on Easter Island. I was there for 5 days and the Cabañas Keuhenua host was waiting at the airport to pick me up! She didn't speak English, but we made it work! I had breakfast in the little kitchen/dinning nook right next to my cabana every morning and the fresh bread daily and homemade jam was delicious with my coffee and homegrown papaya smoothie. My cabana was straightened up every day and I had a room with 1 double bed and 1 single with a bathroom. She has a beautiful garden of flowers and fruits and vegetables growing with an amazing view of the ocean. I would definitely recommend Cabañas Keuhenua to anyone who is looking for a convenient, hospitable and relaxing place to stay on Easter Island!

I had a great time on Easter Island. I was there for 5 days and the Cabañas Keuhenua host was waiting at the airport to pick me up! She didn't speak English, but we made it work! I had breakfast in the little kitchen/dinning nook right next to my cabana every morning and the fresh bread daily and homemade jam was delicious with my coffee and homegrown papaya smoothie. My cabana was straightened up every day and I had a room with 1 double bed and 1 single with a bathroom. She has a beautiful garden of flowers and fruits and vegetables growing with an amazing view of the ocean. I would definitely recommend Cabañas Keuhenua to anyone who is looking for a convenient, hospitable and relaxing place to stay on Easter Island!