First, I called the hotel a day prior to our arrival and a receptionists named Chloe was very polite, kind and able to help us with our booking that we made through Expedia. When we arrived, it was Chloe who helped and informed us about the hotel, amenities, carpark and room booking. She is very knowledgeable. Thank you Chloe. The Room that was given to us was a family room which is very clean, comfortable beds, with two big mirrors and a comdortable single sofa seat which added to the elegance of the room. The toilet is very clean and looks amazing. There is a telephone, television, iron and ironing board, several bottles of water, kettle and sachets for hot drinks, hair dryer, lamps, portable heater and electric fan readily available to use.
The carpark is just behind the hotel but there is small road that separate the hotel from the car park. Just be careful and always keep an eye with cars passing from your right when going to the car park. When leaving the car park, you need to get a code from the receptionist.
We also met a very friendly cleaner named Christy Galer who prepared the room and we were amazed how clean and organized our family suite, bathroom and toilet. Before leaving the hotel amd handed back the keys of the room, I met another kind and friendly receptionist names Helen who also help us with our checking out. I am very impress and will recommend this 13th century Hotel. Great Price, Great Amenities with Excellent Staff. We love our room thank you very m
