Fantastic staff and beautiful room with a view. Caution: no air conditioning. They do have fans available though.

We had a lovely stay at the hotel. The room we stayed in was large and very comfortable. We had a wonderful dinner at the restaurant. The views from the room and the restaurant are breathtaking.

Lovely room in a great location with friendly helpful staff. Breakfast was lovely in a room overlooking the Rhein. We had a wonderful stay and have rebooked already.

Breakfast food and dinner meals were excellent!!

Lovely location and gorgeous views of the Rhine River from both the restaurant and our room. Restaurant was pricey and options limited so we didn’t have dinner there but included breakfast was beautifully presented with great variety and a lovely view.

Wir hatten einen wundervollen Aufenthalt. Lage des Hotels, Zimmer, Spa-Bereich und Frühstücksbuffet waren super und das Personal sehr zuvorkommend.

There was good and not so good about our stay. We had to wait over 20 minutes to check while the staff member tried to resolve issues with another guest. That was unfortunate but understandable, but I was never acknowledged and when I was able to begin, was abandoned to another guest before completing. Was never told anything about the property including breakfast location and hours or spa location and details. The next day tried to ask the same staff member how to get to the spa and was told she didn’t have time! The good…breakfast was very good and plentiful with a nice assortment of options, our room was as spacious with a nice view. However, the light in the hall didn’t work so it was very dark. The second night we were there we happened to discover that while our bathroom window was frosted, at night you could see right in when the light was on. Since the bathroom faced the parking lot and the toilet located in the window, guests should be aware!

Very friendly and helpful staff. Quiet, comfortable. Great restaurant for evening meal

This was the best hotel during our journey through Germany and Austria. Checks all the boxes for excellence. The room is large and very convenient with all the amenities. Views of the Rhein Gorge from the large windows are really spectacular. Their breakfast also has plenty to choose from. Their staff at the front desk and the dining area are nice and very helpful with smiles. We enjoyed our stay and highly recommend.

It was all PICTURE (amazing views) PERFECT (see attached photo of the view from our room). The restaurant…we had two dinners and three breakfasts. It was all divine. The wait staff was very professional. Overall an incredible property. If it is on your radar as a “maybe”, then you need to book it and make it a “definite”!

The setting of this hotel is stunning, and we had a balcony overlooking the Rhine. Quiet, elegant and relaxing! Currently there is extensive work on the adjoining Castle Rheinfels, but this was not disruptive to the hotel. Lovely breakfast buffet is served in the restaurant with fabulous views of the Rhine. Front desk staff is welcoming and helpful.

The room was perfect with a beautiful view over looking the Rhein River.

I have stayed here several times. The castle, the terrace and the wonderful dining are exemplary

Everything was great but j do think they should have their own shuttle for guests because the hill is too steep to walk and the locale bus is every hour. Also lots of bike peolle that could have used a lift.

This is a 4-star hotel for sure. The location is high above the Rhine River, providing breathtaking views of the river valley and surrounding vineyards.

Great location, near the Lorelei. Quiet area, clean rooms, great dining options. We stayed in the villa and our corner room overlooking the Rhine was a great view. Staff were very friendly and helpful. Definately would stay there again.

T

The food was not taste good and our room smelled like sewer.

Very nice hotel next to Rheinfelds Castle. Nice breakfast, good service, nice staff.

Everything was top notch except for check in. The person at the front desk was rude and unhelpful.