First of all, our front desk informed us that this is not a hotel, and it’s an apartment. There was no service at all, no room cleaning in 5 nights stay, and barely gave us new toilet paper after 3 days. Nothing “included” in the price, even swimming pool towels are extra charge. They say the pool is free (!!) but towels are extra.
4-person room was not good for 2 couples. One “double” bed was too short so I could touch another wall with my feet, another couple had a bed that looked like a joke - one part on the floor another is super small.
We always had to take stairs to our room because elevator was taking 5-7 minutes to arrive. Staff was unhelpful and just asked for extra charge for everything.
On the good side, the paid breakfast was good, and hotel is close to the ski lift.