Nice room. Friendly staff.

Quite, clean and Specious room, breakfast and parking

Problems with heating and air conditioning

It was okay type hotel, only location is good

Very bad hotel, Air conditioning is very noisy, old, breakfast is poor.

So bad, specially the bed is dirty.

The room was so dirty, the bedding has not been renewed for at least 5 years . The breakfast was so cheap and no variety. Telephone in the room was not working. Expensive for no value at all

Room was smelly. I could hear my neighbors and anything happening in the hallway.

The dealing of the staff is very bad , before booking I take the confirmation regarding the invoice if I make the booking through hotels.com and they confirmed that they can give invoice. But now they cheated me saying that they cannot give invoice.. I will never book this hotel again. I went to finance department to talk about this they also didnt keep their words Room furnitures didn’t meet the standard AC not working properly Very bad experience and I will not recommend this hotel

Hotel in nice area but need renovations, room need new furniture, Staff in the front desk were very helpfull and polite

Reasonably good Nice people I will stay again

Very bad stay; My reservation was for a King size bedroom and when I arrived I found no availability and I had to take a twin room. I had a connection door between my room and the room beside me which it’s guest was very noisy and talking loudly at 3 am that I couldn’t sleep at my second night there and called the reception but they couldn’t make any thing

The hotel is not clear specially the bed and bathroom

Great hotel and staff, and great welcome, Thanx for all of them

When I reached the hotel after midnight they simply said no rooms are available???!!!

I stayed only for 1 night. I would definitely recommend this hotel for people who are visiting Hail.

L’hôtel mériterait une rénovation complète et un grand nettoyage. De plus il n’y a qu’une petite fenêtre dans la chambre, qui donne sur un mur….

Très bon hotel à seulement 4 km du centre historique. Nous avons meme trouvé une voiture avec chauffeur pour visiter Jubbah. Seulement dommage que la chambre ait une fenetre occultée. Comme dans le reste du pays, la piscine et le fitness ne sont ouverts qu'aux hommes, dommage.

تسجيل الدخول والخروج استغرق المزيد من الوقت تسجيل الدخول طلبوا مني دفع قيمة الغرفة رغم انني سددت كامل المبلغ عن طريق الموقع وكذلك في تسجيل الخروج طلبوا مني دفع قيمة الغرفة. في كلتا الحالتين رفضت الدفع. اثناء تسجيل الدخول لم يتوفر حامل حقائب مما اضطرني البقاء بعض الوقت لحين قدوم موظف الاستقبال لحمل حقائبي. الفندق جيد بصفة عامة ومريح لكنه ليس افضل خيار موجود على هوتيلز كوم مقارنة بالسعر والمميزات وطبعا هناك خيارات افضل واكثر على المواقع الاهرى لا ادري لماذا لا يتم تضمينها في هوتيلز.

المكان ممتاز ومستوى الفندق مقارنة بفنادق حائل جيد بسبب قلة الخيارات المتاحه