Hotel staff was very friendly and the hotel is very charm capturing the essence of the city of Campeche

Breakfast was great, hotel outdated

We travel to Campeche approximately once a year and have been staying at the Hotel Plaza Campeche for several years. We have always been impressed with the hotel (cleanliness and service), but this year I would say was the best service we've experienced so far. All the employees are on the lookout for anything that may need fixing and promptly attend to it (for example, a loose panel on the ceiling). The room service menu was limited, but the restaurant dining was outstanding in terms of quality and service.

The service at the hotel was excellent, with courteous and friendly staff. The location was also very convenient—within walking distance to the city center.

Heavily tucked beds with blanket in hot weather

This hotel was the best out of the 5 we stayed at while circling the Yucatan via Tren Maya. Friendly and helpful staff. We will stay at this hotel again.

Upgrade bathrooms

Excelente opción y servicio

Hotel muy bonito, baños y habitaciones muy limpias. El staff muy amable

Lots of noise, traffic- people - alarms; staff, front desk was friendly but bartender was rude; area around the hotel was dingy; constant traffic; cleanliness was iffy, at first glance things seemed clean but the details weren’t attended to. Location was good, central to attractions. A fair value price wise. Hotel restaurant was ok and convenient, but the bar was terrible.

The breakfast and dinner at the cafeteria was delicious. On Sunday you can hear a piano man. The bar is closed on Sunday. The attention of the staff it was excellent, also the bellboy, he was very kind.

No room service or welcome drink as advertised. Front staff very helpful and speak English. Very good location inside the walled city close to shopping, restaurants, and the malecon.

Super clean, excelent food easy to walk to the plaza

The Plaza Campeche is a grand and spacious hotel where everything works and is meticulously maintained. The restaurant is truly a dining room, its service and menu rivals the top restaurants in the city of Campeche.

Very staff, clean property, and great location.

The walled town of Campeche is calming and beautiful. The hotel is just on the outer edge of the city center and location-wise is good for an easy walk to the sites. Yet it has a business-like feel to it, serving lots of tourist groups, and has mediocre breakfast food and distracted waiters. Generally the services are good, but the hotel doesn't match the embracing feel of the city itself. We'd go elsewhere -- but inside the walled city -- in the future.

The hotel is central to all the sites of interest in Campeche. Helpful and friendly staff made our stay pleasant and comfortable. Restaurant serves nice breakfasts. We would certainly recommend it.

Everything was nice and staff was wonderful.

Luxurious a d comfortable the room was quite large, ac worked great, excellent location, and except we had to recharge our roo. Key too much it wluld else be a 5

It’s location is very convenient because is at walkable distance from the old downtown in the fortified city