The room was very clean (though the cleaning products smelled a tad strong). The staff was all wonderful and we enjoyed eating on the terrace upstairs.

The staff, particularly our amazing doorman (my sincere apologies, but my middle-aged mind has forgotten his name,) were above and beyond! The room was spacious and the a/c and heater were both efficient. The bathroom was meticulously clean. The lack of a mini fridge in the room stocked with agua pura seems an oversight at this price point, but the delicious breakfasts, warm welcomes, and generous nature of everyone helped us forget this shortcoming. Will absolutely stay here again!

The room was ok , good IC comfortable bed , but in the other hand bathroom was very narrow and no place to organize our stuff . On the other hand, the hotel was very well located and the staff super friendly and efficient. Safe round trip airport-hotel-airport at a reasonable cost. Breakfast every day included was a great addition to our stay at the hotel. In fact in my opinion the hotel must improve the quality of towels in the room and a garbage deposit available to throw away plastic ,paper cans,bags etc

It is in general good, parking area is very limited with the risk to hit another car or the opposite. The rooms are fair, although the standard room booked for 2 persons has a bed that is not comfortable enough for 2 persons to sleep, it looks more like a single bed rather than a full size

Great staff, convenient location, hotel has everything it offers.

The hotel and the counter were nice as usual. The waiter at the restaurant El Despierto on the 4th floor was very abusive. My family and I will never go back to that restaurant again.

Great stay. very convenient location

The rooms and ground are beautiful. The staff is outstanding...great welcome and service

Everything was perfect, the room was perfectly cleaned every day, the restaurant is amazing, the people that wirks there amazing!!

Clean room

Nice hotel with great breakfast included.

Perfect

Everything was great

Excellent service and room. Fernanda and Anival were great at check-in and throughout my stay. The room was clean and bathroom well stocked. The safe was locked when I arrived, but they opened it promptly. Breakfast was great, very healthy. It's in a fun location as well in Zona Viva within walking distance of many restaurants and bars.

Immaculate rooms, friendly, professional staff. would love more local fruit options rather than those common in US restaurants. Please offer tropical fruits.

parkingn included, rooftop restaurant with great menu options for all meals. superb customer service.

Very comfortable bed, superb staff, quiet residential area within walking distance to great restaurants and nightlife, but far enough from loud music or traffic

is very good everything

A beautiful boutique hotel and good value for money. Staff were friendly, the restaurant food was good, the rooms were clean and the "rain showers" were especially nice with great water pressure and nice bath products. A nice treat after a long flight to get there.

Very friendly and professional, all staff are great