Theres a lot of good things, and one not so good thing. There are no bedbugs, but the mattress messed up my neck pretty bad. The good things: the staff are great and helpful (and speak good english). I went by muself and made friends with a great guy who worked there, he really helped introduce me to the city and we hung out a bit too. It is clean, it has good breakfast, and it’s a well-respected business in the area. If youre on the fence about it, I say go for it. Perhaps sleep on top of an extra blanket for extra cushion.