Overall Ratings & Reviews Ciqala Suites Hotel

I just spend on night here but everything from check in to the complimentary breakfast has bean excellent. I would stay here again and gladly recommend for anyone to stay here.

Friendly staff, clean and welcoming place, close to all atractions and point of interest. We were upgraded to VIP, exelent beautiful place, exelent view, all accomotations and comfort included.

Excellent communication, las minute trip arriving after midnight, greeted pleasantly, we were able to quickly access our room as we had filled out the form they sent out in advanced. Free breakfast option sent out to your room and you get to choose what you’d like through a link. Breakfast was decent, balanced with options and tasty. Spacious room with hot tub, kitchen, mini bar, comfy bed, room service was a no show, we were only asked if we needed out sheets changed and got new towels one day, but didn’t receive service on the other days. AC worked perfectly, you need it badly as the heat will consume you if you don’t have a good unit. Didn’t get to experience the roof top, but the views at night from up there are a can’t miss.

Truly a hidden gem, rooftop restaurant/pool was the highlight of the stay, staff was amazing, will come back time

It is an excellent spot for short stays or getaways. Very nice, and clean.

There's a lot to say about this place for starters if you go through Expedia just know that they're going to charge you the 20% when you get there so don't do that do not get the the all-inclusive breakfast because it is definitely not worth the extra money I suggest going out to eat the staff were really nice and very kind I love that there is a pool on the roof but remember that they also have a restaurant on the roof so it's a little much when you're trying to go and relax in a pool with a ton of people watching you while they're eating all in all though it was it was a decent place to stay I would definitely stay there again like I said just don't go through Expedia and don't pay more for the breakfast

I recently stayed at the Ciqala Hotel in Puerto Rico over the weekend and had a great experience. The room service was excellent—prompt and attentive to every detail. Breakfast each morning was amazing, with a great variety of fresh and delicious options. The staff went above and beyond to make sure everything was perfect throughout my stay. Highly recommend this hotel for anyone looking for comfort, great service, and a welcoming atmosphere in San Juan!

Todo perfecto, limpieza, servicio…

Very nice,convinces

We stay here several times a year. Love their room with separate living area. Comfortable bed, cozy covers. Very clean. Great service. Thanks for your assistance Paola B and Pablo!

Staff is kind. The suites are great and the bathroom is big.

Great

Didn't like its location or just the way it looks for the money 360.00 A NIGHT SND IT SAYS Luxury suites its not

It was a small Boutique hotel.

Amazing

No place for a breakfast , they bring it at the room and came late when I need to do the check out , basically i did not eat. No water at the room They don't sale water Bad service and it is an expensive hotel

I had a wonderful experience in this propery since I arrived the general manager Miguel, Paola the receptionist also James. Love the breakfast in the room first time having a experience like that. I only stay for one night but next time we would love to stay for longer. Thank you to everyone who make us feel welcome.

Great property

On the website I choose a Signature Suite and when I got to the hotel they had on their reservation a regular 1 bedroom suite. I requested the change but they told me the hotel was full

Our room was on the 2nd floor and we were awoken around 1am by music BLASTING from a van across the street that continued until 4am. We called the front desk but they couldn’t do anything. Our balcony was disappointing which old lumber piled up on one side. I took photos but don’t see where I can share.