Overall Ratings & Reviews Departamentos Amoblados Torre Tagle

There was NO HEAT! It was -2 outside and we were freezing. We had two mini portable heaters and both didn’t work. There was no hot water. The hairdryer was broken. There was no communication beforehand and check-in was a nightmare.

Excellent value. We had booked two bedrooms apart, and it was very spacious. Good facilities in the building with coin laundry and rooftop swimming pool. We enjoyed our relaxing stay.

The space was adequate, the customer service was excellent The building was having issues was hot water Room decoration could be better The place was centrally located walking distance to many attractions

The stay here was horrible. The management never picked up the phone. The electricity went out and they didn’t answer until the next day. The shower was non-functioning in both bathrooms. The space was not very clean. We ended up staying somewhere else for a night or two. Do not recommend. Centrally locates but that is it.

This was our second time at Torre Tagle in 2 weeks, everything was OK except the bed is most uncomfortable, needs to be replaced. Apt 919

Basic apartment, no tv but clean with good Wi-fi and very central (2 minutes away walking from plaza de armas) . Managment office in the building and they are very helpful. Cleaning fees not included 8$ per request).

Basic accommodation in a fantastic location. Great for those on a budget.

very bad condition, needs repairs. Tiles in the bathroom brolen, water comes out of the shower when showering, carpet in bad shape.

Fantastic location about 5 mins walk from Plaza de Armas. Serviceable apartment, comfortable but not much charm. Good value for money.

We stayed from 16.09.17 to 01.10.17. My sister and brother arrived first and picked up the keys. The lady on Level Three who the booking is through and who you check in with speaks good English. The staff on the front desk do not. However, this should not really be an issue as you do not have to deal with them at all through out the duration of you stay. The apartment was clean and comfortable, Two good sized bedrooms with two bathrooms. The size of the lounge / diner was more than adequate and the kitchenette had everything you needed if you wanted to eat in. I had a lovely surprise after our first day out to come back to find that the apartment had been serviced in that the cleaner had changed towels, put away the dishes I had washed, swept etc.this happened daily apart from Sunday. Also after less than a week our bed sheets were changed, so they were done twice during our stay. The toilet broke in one of the bathrooms, this was picked up by the cleaner in the morning and the plumber came that night! The apartment is very close to Santiago Centro, minutes away in fact, there are good restaurants on the same street or around any corner, there is a Supermarket across the road from the front exit and up the road to the left from the rear exit. Again, it is only a short pleasant walk through the park to enjoy Bella Vista and all its bustling eateries/bars and make your way up to the wonderful Cerro San Cristóbal. I really cannot fault it and will book to stay here again.

Good place to stay two blocks off of City Center in Santiago. 2 bed apartment was very convenient for 4 people. Recommend it for a short stay. It's not the Ritz but comfortable and clean.

the staff were so nice, and the hotel was great. The facilities was good

The hotel is not as modern or clean as the photos. Its not an aparthotel, its a few apartment in a building with no normal hotel services. For instance, we had lots of luggage and two kids - the taxi dropped us in the street with no way of getting the bags other than moving a few meters at a time.

friendly , efficient. family

Although the stovetop didnt work, the location was great, helpful staff and affordable! Will definitly be staying again!!

Good place!

OUR TAXI DRIVER HAD TROUBLE FINDING THIS PLACE. IT IS NOT A HOTEL, NO FRONT DESK, NO SIGN OUTSIDE, NO PHONES, NO MANAGEMENT OFFICE. THIS IS NOT A 4 STAR FACILITY, NOT EVEN CLOSE. NO CLEANING LADIES IN UNIFORM, THEY WALK ABOUT LIKE REGULAR PEOPLE CARRYING A SUITCASE. WINDOWS ARE SO DIRTY ONE CANT EVEN ENJOY THE SURROUNDING VIEWS. IF YOU RUN INTO ANY KIND OF TROUBLE OR ACCIDENT THERE IS NO ONE AROUND TO HELP, NOT EVEN YOUR FRIENDS WILL BE ABLE TO FIND YOU. THIS IS JUST A NUMBER, 744, ON MONJITAS STREET.

This apartment building is located in the very center of Santiago, with lots of supermarkets and restaurants right outside, and within walking distance to Bellavista (nightlife), Mercado Central, museums and Plaza de Armas. Management is completely incompetent, though. It took them about an hour to find my (prepaid few days in advance) reservation upon arrival. They advertise "off-site" parking, however they didn't really have any, and street parking in this area is very difficult. Room type was completely different from what I was sold - there were three single beds instead of one queen. The room was clean, but very basic. Hot water in the bathroom sink didn't work. Phone number advertised on their site did not work. Too many things are wrong with this place. There are many better places to stay in this area.

While the address of the apartment complex was easy to find once you get to the concierge desk, the people there had very little english and were quite unwilling to help. Once we worked out we needed to go to an apartment in order to collect our key, the gentleman there was nice and showed us to our apartment.

This was not a hotel but a serviced appartment within a regular appartment building. The check-in was efficient. Finding the check-in though was a bit of a guess as you had to take the elevator to the 1st floor. The unit was clean and plainly furnished, however the curtains had to be kept closed all the time as other units were right opposite being able to look into the place. That made the whole unit appear to be a bit dull and dark. There was no phone in the room, and the WiFi access was medíocre at best. However the location is great, right in the city centre near Plaza Des Armas. Provisiopn of tourist information about sites and tours was very limited, and organising a taxi to the airport was very unreliable. As in my case, despite a booking confirmation over the phone to the staff, they never arrived to picke me up, replying instead they did not get the reservation and therefore I had to make my own way to the airport. In all it was okay, but could have been a bit better.