There was nothing to tell good

Eleştirilerim olduğu halde fazla puan kırmadım, çünkü çözümlenebilir ya da görmezden gelinebilir ama neden mükemmel olmasın ki! Çalışanlar profesyonellikten uzaklaşabiliyor ama saygıda kusur etmiyorlar. Bu durum Anadolu’da karşımıza çıkan samimiyeti doğuruyor. Ama en büyük ayıp; menüde olmayan hamsi tava ve kızarmış balık tabaklarının patronlar masasına gitmesi. Biz de balık sipariş edebilir miyiz diye sorunca sadece patronlar için pişirildi cevabını dünyanın hiçbir ülkesinde göremezsiniz. Patronların canı balık çektiyse ya evlerinde yemeli ya da mutfağa en yakın masada oturup müşterilerin görmesi engellenmeli. Ayrıca özellikle yüzme havuzunun çocuklara kapatılması gerekir. Oyun parkına dönen havuzda yetişkinlerin yüzme imkanı kalmıyor. Sadece erkek ve çocuklardan dolu bir havuza girmek doğal olarak istemediğim için odama geri dönmek zorunda kaldım. Hele hele çocukları kameraya alan anneler varken bir kadın olarak poz vermek istemem. Halka açık bir halk plajı değil orası. Öncelik otel müşterilerinin olması gerekir ve çocuk parkına dönmesine izin verilmemeli. Açıldığı günden bu yana aile ocağı gibi gördüğüm bu otelden ricamdır. Bir kaç gün memleket hasreti, mezar ziyareti yapıp dönerken evimizde (Zonguldak Dedeman Oteli evimiz) rahat etmek, mahremiyetimize saygı duyulmasını beklemek en doğal hakkımız. Teşekkürler.

Beautiful views with excellent breakfast location and views. They also served a wide variety of food. Amazing gym with a solid selection of equipment that also was spacious. Overall, some attention to detail was missing as our bathroom door was broken, therefore could not be closed. The shampoo bottle was empty and fell off the wall. The body wash bottle contained conditioner.

Gorgeous views, great service.

Nice staff, quiet hotel, good selection at breakfast buffet, comfortable room, good internet service.

Clean and nice

After some issues with rooms upon check in, the matter was finally resolved but did involve moving to different rooms than booked. Also a note for guests the kitchens in the suites are not equipped with any cookware, dishes or utensils despite having a hob and dishwasher which we found to be bizarre. On a positive note the rooms are very clean, beds are comfortable and the restaurant caters for a range of dietary requirements.

Every things perfect

Old stained furniture. Unkept hallways. Smells like smoke, even in the “non-smoking rooms”… Sleep if you can

It was a new experience staying at this hotel since its my first visit to this city where I found pleasure and comfort

This hotel has poor service. Unfortunately, the room was not cleaned despite the early warning and the repeated cleaning.

Nice hotel with breathtaking views

Very good service and quiet. Nice view and spacious.

Very friendly staff

Decent hotel, friendly staff and nice rooftop restaurant, I would stay again.

Wonderful location, very modern and clean. Adjacent to three restaurants overlooking the Black Sea.

Excellent location with a beautiful sea view Next to a shopping mall and a beautiful mosque with a large garden

- موقع الفندق مثالي وعلى البحر وملاصق فيه مجمع تجاري متوسط الحجم وبجانبه ممشى على البحر والجانب الآخر حديقة جميلة صغيرة. - الاستقبال متعاون وودود - الجناح العائلي جميل وواسع ونظيف - تم تزويد الجناح بصحن الفواكه - الجناح به كافة الاحتياجات ما عدا كواية الملابس - الصالة الرياضية رائعة ومطلة على البحر وبها العديد من الاجهزة الرياضية - الافطار جيد وبحاجة لمزيد من التنوع - اقترح تزويد الغرفة بكواية ملابس - كذلك يرجى تهيئة موقف مغلق وآمن للسيارات - ارجو توفير شخص مدرب ولبق وله انتماء للفندق لتلقي طلبات النزلاء لتناول الطعام في الغرف حيث صادفت شخص غير مبالي وغير لبق . - الفندق جميل للاستجمام

The sea view room was really nice. Waking up on the sound of the waves was lovely. The staff were helpful The room size was good, but the carpet was dirty The swimming pool was closed during our stay Breakfast was acceptable. The location of the hotel was good. A shopping mall just behind it

This hotel is one of the most memorable hotels. Great location, the hotel pool is so attractive, it looks like you are swimming on the deck of a ship.