8.9
Very Good
From 316 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

8.9

Service and Facilites

9.2

People often mention about Hotel Nikko Saigon
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Distance to City Center (9)
Ambiance (8)
Room Space (8)
Staff Friendliness (7)
Bedroom (7)
Bathroom (7)
Hotel Area (7)
Family Friendly (6)
Surroundings (5)
Accessibility (5)
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Traveler Reviews Hotel Nikko Saigon

Number of reviews per page
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40
Customer reviews
L***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The road leading to the car park is a bit round and the curve is a bit small. Everything is satisfactory. The hotel receptionist gave me a breakfast voucher, but because I didn't have time, I didn't have time to use the hotel's buffet breakfast service.
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Luxury hotel with Good location…❤️❤️❤️
1 people find it helpful
Purwanto S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Strategic location, easy to get transportation, so many restaurants near the hotel, delicious breakfast, gym and swimming pool, I like to stay at Niko Hotel Saigon.
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HuongLe
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
Very good. I always choose Nikko when I return to Saigon. The only thing is that when I checked in, there was enough mineral water. When I went out at night, I didn't see any mineral water (I haven't used a single bottle). Maybe when I went out, the staff went into the room to take it away, then I had to call the receptionist to bring the mineral water up.
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1 people find it helpful
V***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
I have stayed in Nikko many times with a price of more than 3 million / night. This time it was 4.2 million / night, I stayed 2 nights and also ate bf 2 times. A bit more expensive than usual but this time I was a bit annoyed because today I had a baby and I checked in late at night because the flight was delayed. I don't know if there was no one on duty at night or if everyone was busy with other guests so when I arrived there was no one. I was tired because I had to carry the baby for several hours and when I got to the hotel there was no one there. I had to carry the baby and also push the suitcase and bags, the taxi driver saw that and pushed it for me a bit, my friends saw me doing that but no one pushed it for me and just stood there watching. When I checked in, I was quite annoyed because I was tired, it was around 11pm. I asked the receptionist why there was no one outside, why no one pushed the luggage for me, I have a small baby, they didn't reply to me. It wasn't until I finished checking in that a friend came to ask and brought the luggage to the room. I don't know if it's because I don't look classy or what? The people who help me carry my things all tip 100-200k, I never forget this step. My husband checks in later, the people who bring my luggage up I still tip, when I leave I still tip, not just once. I used to think Nikko is the place I will stay every time I return to SG, because the staff serve very well, there is nothing to complain about. But after the other day I was quite upset, disappointed and will not stay at Nikko again.
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1 people find it helpful
Nguyen M. T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
All the services at Nikko make me very happy and satisfied. Nikko is always Thu's first choice when coming to SG. Nikko 10 points🥰
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1 people find it helpful
Nguyen M. T.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Friendly, enthusiastic, lovely staff. Clean and beautiful rooms. Everything is exquisite. 10 points 😍💐
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Bui T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
I had a great experience here
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K***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
The hotel staff is very friendly and understanding and easy to communicate even though they speak different languages. Top 🥰😍.
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1 people find it helpful
G***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 66 week(s) ago
Friendly staff, only can't book directly through walk in and need to use the other platform apps to book which is very troublesome as I'm already at the hotel.
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Armanda P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 66 week(s) ago
Best hotel in saigon. Worth. Super.
1 people find it helpful
K***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
The hotel staff is friendly and the service is fast when ordering delivery. Overall, it's satisfying. 🙏😇.
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H***o
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 76 week(s) ago
The staff is super friendly, helpful. 5 star service.
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IRWAN
icon-origin-TRAVELOKA
9.7
/10
Reviewed 77 week(s) ago
Great hotel with excellent services. Two thumbs up for Nikko hotel.
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01 Hà N. V. Đ.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 86 week(s) ago
Cám ơn Nikko vì sự đón tiếp nồng nhiệt, bao năm qua vẫn vậy🥰 Mỗi năm gia đình mình vào Hồ Chí Minh du lịch, mình vẫn chọn Nikko, vì Nikko xem như rất thân thuộc với chúng mình, lần đầu tiên ở Nikko là Tuần trăng mật, bây giờ thì cả nhà mình đã có 2 bé, năm nào cũng cho bé ghé Nikko ở cả, mãi yêu Nikko🥰
2 people find it helpful
Truong T. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 101 week(s) ago
Great facilities, awesome breakfast.
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Nguyen H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 113 week(s) ago
Phòng đẹp rộng rãi dễ chịu. giá rẻ . Nhân viên phục vụ tất cả đều 10 điểm. Chắc chắn sẽ quay lại vào lần sau. 👍👍👍
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Huong N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 121 week(s) ago
Nikko has a great sauna, hot tub and outdoor pool. The room is clean and beautiful, the bath is hot enough, the bed is wide, the pillow is soft. Staff is polite enough
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1 people find it helpful
Quan M. P. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 124 week(s) ago
The staff are courteous and have a high level of professionalism. The rooms were spotless. The beds and pillows were great to melt into. Two fancy Japanese toilets definitely made the room feel special.
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Kevin L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 139 week(s) ago
Excellent service. Great stuff.
2 people find it helpful
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