Overall Ratings & Reviews Himeji Castle Grandvrio Hotel

None

Only thing I would ask is to have shuttle bus service to the train station in the morning OR at least around check out time. Other than that the breakfast and onsite "real" onsen were great to mention. The almond french toast is a special mention. Staffs were very friendly.

Amazing stay. Very Clean

Great public bath

The room was a bit small but ok for 1 night

Friendly staff and nice public bath.

The room was very hot and couldn't be cooled. The bed snd pillow were very hard

Clean and comfortable. Plus with onsen

Friendly staff

The room was so small and hardly can move. There were no place to put suitcases. No A/C. They brought us a fan. The public bath was nice.

nice place

It was always good value but the atmosphere is now cold. The hotel is completely inflexible about check-in times but has removed the lobby chairs. The staff are not very friendly. I don't think Covid19 warrants that. However, it is still a cheap hotel.

The room was non-smoking and fine, but the corridor smells smoke. It would be nice to have designated floors for smoking and non-smoking.

Was really lovely place to visit Himeji from , local to all of local attractions . Staff very friendly and helpful . Mainly Japanese guests but staff did speak some English to us to help . The relaxation room was fab and you could go there in your hotel pjs and relax and read . The spa was great too we went in the private spa which was lovely as we were a little anxious about completely stripping off ! We asked for a upgrade as the first room Was smoky and very small and for A very small charge the staff did this so easily for us . Would recommend getting the larger room if you like some extra space

All good except for Smoking room in corridor didn’t vent and the corridor was very smoky. Mould in bathroom. Hotel is dated but okay. Shuttle bus to station.

Easy 10-min walk from Himeji station or there is a free shuttle bus that runs on a regular schedule. Staff speak some English. Hotel looks impressive but internally seems to be a mix of old and new. Our room, while perfectly adequate, seemed a bit tired and dated. In contrast, the spanking new luxurious onsen on the ground floor was a real treat (free to hotel guests). We treated ourselves to the breakfast buffet which was huge and varied, and had a nice supper in the cafe/dining restaurant on the second floor the first night. The area around the hotel is mostly offices and other hotels so not many dining options, better to return to the station area for those. My only complaint would be that Housekeeping did not pull our door closed so the room was unlocked all day (luckily nothing was taken and anyway we had our important valuables on us). When I tried to report this to the front desk as feedback, their English was not up to understanding my meaning at all.

Rude receptionist, dirty, small room, nothing nearby, bad parking and terrible pillow (1 only)

Hotel is a lil outdated, but I really like the bed and breakfast, and fragrance in a hallway.

Pleasantly large room with twin beds. Very good onsen with multiple baths. Breakfast was good. Only drawback is location - about .5 k south of the train station and that much further from the castle. The hotel does have a shuttle, which we used a couple times.

A twin room is quite small with few sockets. It's not very convenient for 2 tourists who have chargers of mobile phone, powerbank and camera batteries.