Overall Ratings & Reviews Rojas All Suites Hotel

Perfect

Perfect

Foi uma visita inesperada reservada de última hora quando o outro hotel onde eu ia ficar acabou não dando certo, e foi a melhor coisa que me aconteceu. Suíte enorme, confortável, com uma ótima vista urbana, café da manhã maravilhoso incluso, recepção agradabilíssima, localização conveniente, tudo. Fico muito feliz e recomendo.

Me quede una noche en este lugar, la Suite Superior y no lo recomiendo para nada. El baño todo sucio y ceramica vieja. Las camas muy incomodas y se sentian los resortes, cada vez que me movia la cama hacia ruido. Lo decente es el lobby que se ve de buen ver, pero los cuartos no los recomiendo. Nadie de mi familia pudo descansar y estaban preocupados de que las sabanas no estuvieran "limpias"

Nice kept suites, and staff availability & helpfulness was great

Overall the hotel itself was good for the most part, if very old and in need of renovations. The King bed that was advertised turned out to be two twins pushed together, which is far from the same thing, so I feel like that’s.false advertising and was very disappointing. The biggest issues were that the parking lot was a block away and didn’t actually belong to the hotel, and the neighbourhood it’s located in was horrible with garbage all over the streets and a prevailing smell of human waste. So while the hotel itself was a decent value for what I paid, where it’s located leaves much to be desired.

We stayed several nights. The break fast is good. The rooms are spacious. The cleanliness in the rooms is ok. Lobby is good. Service is friendly and overall good value for what you pay.

Nice little hotel, good for a one night stay. Nothing fancy but it was cheap,clean and convenient.

The hotel is situated in a noisy location, windows seem not helping, I could hear the trucks and people party from the 12th floor!

Muito Bom pelo custo x beneficio!

Cold rooms, aircondition is not enough for heating. There were some insect at baggage room. Not helpful workers.

Hotel muito mal gerenciado! Internet não funcionou os 2 dias que fiquei e precisei trabahar na área do Lobby....Café da manhã poderia ser melhor se houvesse reposição. No primeiro dia acordei cedo e tinha opções para comer porém no segundo dia acordei mais tarde e não tinha praticamente nada para comer e o senhor do café me disse que não tinha reposição! Na região existem muitos hotéis melhores aonde o custo benefício acaba sendo muito melhor.....O apartamento que fiquei (808) tinha um vazamento na privada que deixou parte do banheiro alagado...Não retornaria nem se fosse de graça! Melhorem o Serviço Urgente

The price is affordable for a pleasant stay. Breakfast is delicious every morning and staff was very helpful!!!!! Neighborhood not the best but I had no issues. Uber is always recommended!

This hotel is not in a good location. To be blunt about my experience the front desk staff was ill and did not speak any English. Additionally, the wifi did not work at all. The bigger issue that I felt unsafe in this hotel. Right outside of the hotel there were homeless people using the bathroom right on the hotel itself. Additionally, at night when trying to take an uber to the hotel I had my uber cancel my ride for safety reasons after realizing our location. The TV was a joke, it was old with static all over the screen with only 3 channels. I would not reccomenned this hotel to anyone, and I am shocked expedia would partner with this hotel.

The hotel is conveniently located in Sao Joao Avenue and close to a metro station, Santa CecilIa. Staff at hotel very friendly, but rooms very simple. Ok for the price.

When we went to check in, there was no booking. It took close to an hour for the receptionist to find us two rooms. They were on two different floors! Checking out took even longer because there was no record of our booking or our payment to expedia.ca We showed our email which unfortunately said "in progress" even though we were given an itinerary #. Not only we missed some of the sightseeing due to this delay, we had to pay again at the hotel. We were asked to call expedia once we reached Canada to make sure we get our money back. We called expedia and we were on hold for about an hour. Finally they checked and said we had paid and they will refund but it will take about two weeks.

Basic room for a long weekend! Poor wifi!

Nice hotel and friendly staff

Very large rooms, clean, comfortable bed, great breakfast, not the best neighborhood, thank god for uber.

Good service, nice room,