Overall Ratings & Reviews Ramada Plaza by Wyndham Beirut Raouche

Bad Staff

Good choice

Staff friendly, ac off in the gym and lobby, Tv even local Chanel not available, will not return to this property

Great location. Walking distance to all you need to see in main Beirut.

Our Aircondition went out in the middle of the nigh

hotel Partially closed service is poor room availability is limited

Everything was almost perfect: location, cleanleness, professional staff. However the staff are not well equiped with necessary systems to act on-time. I learned that the hotel was not yet officially opened so i hope it will be much improved after op

excellent staff very accomadating. The lady i forget her name Lana i believe gave me amazing customer service after a long flight from Canada.

I prepaid for this room online. The hotel agent who checked me in insisted that it wasn’t paid for and went ahead and charged my credit card for the full amount. He then realized that he made a mistake and canceled the payment. He promised I would get an email confirmation of the cancellation of payment. It has been 5 days now and my credit card has not been credited. Moreover, the room key didn’t work. The made me sit in the lobby for 30 minutes at midnight only to realize that the problem was in the door. They could have given me a different room from the beginning. Overall, this was a terrible experience because of the staff.

This is a perfectly good hotel for a reasonable price in a good location in Beirut. 15 minutes to the airport and not far by taxi to downtown. Close to pigeon rock and the corniche. It’s not fancy but the condition and facilities of the room were perfectly adequate for a short stay. The welcome at check in and at the bar was excellent. I think I was overcharged at check out for the mini bar drink I had.

Short but good in general

Nothing every thing was nice and the hotel are very good

Clean and Great Food. Staff is prompt and helpful.

The hotel is in a great location, less than 5 minutes walk to the seafront promenade overlooking Raouche Rock. We were on the 9th floor and had a limited sea view. However, the windows were very dirty on the outside and limited the view further - they could do with a clean! The room itself was very clean and comfortable and had all the facilities you would expect in a large chain hotel. We didn’t eat at the hotel but the menus had a broad range to suit most tastes. There are a few western chains nearby like Starbucks, KFC, BK as well as fabulous Lebanese cafes and restaurants. Don’t take a taxi from outside the hotel as they are overpriced. Walk down to the promenade and you will get much better deals but do fix the price before you get in the taxi!

All about our stay in the hotel for 3 nights were more than perfect.. However it would have been more appropriate to notify customers at time of booking that the pool is under construction

The rooms are very outdated and the bathrooms horrible. The toilet wouldn’t turn off and we had to call to get it repaired several times. The shower curtains are gross. It was highly disappointing for a supposed to be 5 star hotel. I would in fact rate this a motel in US standards.

Great Location and Great staff .. Highly recommended to stay in

Thanks for understanding and flexibility We were foe 13 hours there We enjoyef the room and complimentary water and fruits View wad nice

The hotel is not bad, but room condition isnt very good, not too clean and the furniture’s condition isnt great

The room is too much dirty and old The covers are also dirty and includes harmful smell The pictures on web sites is absolutely different on reality The hotel must be two stars