Overall Ratings & Reviews ibis budget Charleroi Airport

It was a great stay would thoroughly recommend.

A great stay everything perfect ideal location for city, staff were amazingly helpful thoroughly recommended.

Terrible! Arranged airport transfers via the hotel (the two people on reception when we checked in were actually very nice and super helpful) we had checked in late and then had to be up early and leave for 6am. My friend has bad knees and struggles with stairs so we always take the lift! Just before 6am we waited for the lift but the light kept going out and nothing happened. Eventually we managed to get the lift to our floor, only at the bottom to be met by a member of staff pointing his finger saying‘you’re late’ it was 6.03am, I tried to explain about the lift only to be met with utter hostility, and we were told er should have taken the stairs! No not stay at this hotel, they have no understanding of customer service and are not accessible for people who aren’t able bodied. What a horrible way to end a holiday. Staff should be trained to treat customers with respect and understanding

If you're looking for a clean budget hotel with friendly staff, then this is ideal. Unfortunately our room was VERY dated with a cery uncomfortable bed and the smallest and thinnest pillows ever. There's absolutely nothing around the hotel as it's on an industrial estate by the airport. Convenient for the airport though, very clean and the staff were very friendly and helpful. It was a very very dated and uncomfortable room thpugh unfortunately

Its really on budget. Only good side is the aproximity to the Airport. One night only place

Great cheap hotel for an airport stay

Easy check in. Staff were lovely. Room small, but you get what you pay. Bed was comfy enough. No luggage storage. Vending machines require cash.

Perfect for our one night.

When I arrived at the room the bin was full of garbage. The bin was outside the toilet in the bedroom. There was only two shower towels and not face towels or rag for outside the shower. The heating was a very small heating element and it took hours to warm the room. No appliance in the room. A double bed a plastic chair and a small desk. I booked it to be near the airport. Paid 65€. Thought on the site it mentioned that it was 650m away from the airport you need to book a taxi to drive 10 minutes to the airport. The reception asked in advance 13€ to book me a taxi. No telephone on the room, that means if you have an early flight you need to depends on your alarm to wake up on time. I didn't see the breakfast to have an opinion because I left the hotel early in the morning. Overall I give it a 3 out of 4.

Great place for stay before flight. Nice breakfast choice, 15 minutes walking distance to the airport. Comfortable bead.

Easy to get to airport. 2€machine coffee if you’re up before breakfast. Easy to book shuttle, 13€

Good for waiting for early departure flight

So goood 😊

The room service lady unlocked and entered room at 10am when we were on bed, i am really shocked at this behaviour and just wondering what they do in absense. The receptionist guy wasn’t a nice guy as well,he was very rude and room there were bed buds who were biting us whole night and room was smelling of urine and i am not kidding at all,i saw a review about same thing before but i was like maybe it was a lie but its true. Thank God the stay was of one day only!!!

Overall good

Nice staff!!

Close to the airport, with what you need.

Absolutely nothing good about the hotel, starting from staffing collaboration with Taxi drivers to collecting more money from clients

For the money, it's honestly pretty bad. Uncomfortable bed, bad pillows, 2km walk from the airport (25 mins Google maps). Small, broken shower door didn't close. Just pretty crap for £70

This was a terrible stay ! We arrived late but not overly late ( 10.00 PM) and were advised that only one of our two rooms were available . When asked what the hotel planned to do about this, the young student ( left alone to deal with a very busy time for check ins ) had no idea how to handle the situation . Eventiually after extensive calls to a colleague , we were given two rooms but one was a tiny double room for two grown men . There were around 20 angry and frsuterated priople in the queue for check-in when we went upsairs . Later , our freinds were awoken by a member of staff who demanded their names. What a shambles . No apology provided .