Not just the room feeling neglected, I MYSELF was instantly neglected! My room was paid for and I still didn’t get one til an hour and later. Sta

This place was in a wonderful location, close to the airport and restaurants. The rooms were clean and comfortable

Close to subway and airport

Firstly, when I made the reservation through you all it stated in the price given it included all taxes and fees, however, when I arrived 11/5/25 they required a $150 deposit and would not take cash. As a result of my complaint about the deposit the gentleman, Paul, gave me a card allowing for a free breakfast for 2 for the following day. Secondly, had noticed a few unacceptable things in room 525, and brought it to the attention of the General Manager, Mr. Peterson/Patterson. He assured me that the following would be corrected: the office chair had half of the black pleather missing off the front back of the chair and a few missing spots on seat of the chair, the center window sheers were dry rotted and torn badly, there was only 1 set of towels and had slept the first night in the cold because the thermostat had stopped working. (by the time of my arrival was exhausted and needed rest) Mr. P and I agreed upon a time to send in maintainence to correct these appalling issues. When I returned to the room the office chair had been replaced and additional towels provided, however, the thermostat was still non-functioning and the sheer curtain panels hadn't been replaced. I went back downstairs and Mr. P had left for the day and I informed the desk staff and they sent up Danny to fix the thermostat. He stated he forgot:( At this point I was just too through with all of this and couldn't wait to check out Friday, November 7, 2025. My stay was a headache to say the least.

Nice rooms, friendly staff, super close to the airport.

I always enjoy my stay at Indigo, thanks to the spotless rooms that are meticulously maintained and the exceptionally friendly staff who are always attentive and welcoming. The rooms are consistently clean and comfortable, creating a relaxing environment. Its close proximity to the airport makes travel extremely convenient, saving time and hassle. I always feel safe and secure during my visits, which adds to the overall positive experience.

Comfortable bed. Quiet.

I really enjoyed my stay, it was peaceful and quiet, very clean. And comfortable. It was a peace of mind.

Whoever the night manager that worked on the morning of Nov 1st was an outstanding example of exceptional customer service and professional… he assisted me with a pain free checked and helped get an early shuttle so that I wouldn’t miss my early flight

The staff were great, friendly and very helpful. Totally great option for close y To airport

Front desk horrible. Not allow check in into the room that was reserved.

room was superior. very clean in and around the property. unexpected bargain

Clean room. However I was charged the incidental hold and had to open an inquiry with my bank. Held my funds for 5 days and stated it was my bank. My bank stated the hold was from the hotel. Other than that it was good stay.

Very good and comfortable

Nice

Loved this little hotel. Much better than my resort in Mexico

Staff were amazingly helpful and friendly, however the hotel itself compared to other hotels in the IHG chain felt dated and could do with investment. Also transport to the hotel from Atlanta Airport was confusing with no clear instructions on what to do to get to the hotel.

The overall experience was GREAT, we had flight issues and they were accommodating theough the whole ordeal!! Super awesome staff !! Definitely recommend!! Thanks for everything!!

Close to airport and easybpaid parking

Needs updated. Breakfast should be included with the stay. Staff were very friendly.