Overall Ratings & Reviews Green Valley Motel Winston - Salem

I was unaware of the $100 deposit nd was unable to get the room..the only way to avoid the deposit is paying the full price upfront in cash and the lady at the desk was very rude about everything and constantly kept asking if I had a dog as if that was the only thing she was concerned about. RUDE RUDE and RUDE!!!

Worst property stayed at while on a three week road trip including a multitude of motels.

Rude staff, place had a needles in room, I have 10 and 8 year old boys. They could've gotten it.

The room didn’t have a shower curtain. The water was all over the bathroom floor. The tv was unplugged so at first I thought it didn’t work I called the office over 20 times no answer. I figured it out but then the remote didn’t work. I called again over 10 times no answer. I went to the office the clerk said he was just filling in for the owner nothing he could do. Then around 10:00 the owner came to my door by then I was ready to sleep terrible room the worst place I ever stayed. I booked it on line never again.

Very good and enjoyed it

It was already late when I checked in & I had been driving all day... I was informed that I had to have a cash deposit for gas?!!! I did not of course have any cash, she informed me I could go to an ATM to get cash... I told her I live in AR & my bank is only in AR that I couldn’t just go get cash, nor did I know where I was going to get it since I wasn’t for there... my room was already payed for & I told her to use my card for the deposit... She couldn’t nor wouldn’t help me!!! Said my Hotel was booked with Expedia, & to take it up with them, which I booked through Hotels.com... Did not get the room & had to drive somewhere else to stay!!! Very very disappointed, if cash is needed it needs to be on their profile!!!

Good service ... Clean

It was clean, the bed was good, the price was good. Good value for the money.

I had to pay an extra $50 deposit when checked in for a non smoking room when a smoking room was no deposit and thats the one I wanted.

Management would not answer the night Bell and when I knocked on the door they got mad and yelled at me and treated me like crap would not let me have the room because I knocked on the door because they wouldn't ring they would not answer the Bell for over fifteen minutes management was very rude hostile and is very much trying to provoke me into acting on anger

Would not refund deposit.

Incredibly rude, bathrooms had no toilet paper, and well it was just utterly disgusting

No towels, bathtub fill up while taking a shower and staff couldn't even speak clear English not even worth the money that I paid

The hotel was what was expected. Nothing grand, just the cheapest in town.

Whole place looked a little bit run down. Our room had beeping smoke alarm that the staff never fixed for us. And the other guests looked pretty seedy....a lot of smokers and beer drinkers and maybe a hooker or two. Also, no ice available.

We ended up staying at the Green Valley Motel because every single hotel in Winston was completely booked except this one. And for good reason- the place is completely run down. I don’t usually mind a side-of-the-road older motel for a quick stay but this was filthy. The office staff did not speak much English and I had to stand in line for half an hour behind a man booking his weekly stay. I usually shy away from hotels that offer permanent residence for weekly fees because type of “tenants” they attract. Anyway the office staff slowly handled my booking and my room was small and smelled of cigarettes (they had multiple used/stained ashtrays in the room). The bathroom was small and the tub was wet when I got there. There was lots of noise outside my room the entire night. I’m still slightly worried about possible bed bug exposure.. Overall, I would not stay here again but if they made reasonable improvements I may consider it.

The room was very clean and the mattress was nice and firm. It's an older motel so the bathroom is pretty sad but it's a good deal for the price. TV had no remote and channels would not change by pushing the buttons. Called front desk and only response was "there is supposed to be a remote." No help very disappointing service!

One of the worst hotels I have ever been to. The service was horrendous. The staff comducted business through a security window. They were also rude, avaricious and deceitful. Hotels.com needs to disassociate itself from an establishment such as this

fair price. It's not a 5 star hotel by any means but it was nice enough. A decent place at a decent price. The guy up front was friendly and helpful. I actually dig the retro straight out of a horror movie vibe. As a photographer, it worked for me. I used the place for a few shoots.

This place was absolutely disgustingly filthy! All close places to market were booked. Dangerous location! No Wifi unless you're near the lobby. Most of the hotel without wifi. Not vacuumed room with what looks like dog hair on floor. hair on bathroom counter. Plant material in bed. I got a small cut on my back at market on a table corner and that night had a blood spot on the sheet from it. They never changed sheets in 4 nights! The next morning I put small pieces of paper on floor around room. They were never vacuumed up! Hair from shaving at the sink never fully cleaned. When I complained the owner did nothing but yell at me and tell me to leave the next day. I said, refund my prepaid room and he said no! He Wanted to fix the wifi issue by telling me to hang in the lobby at night to do my work! The bed had a ridge at the small of my back area and my back bothered me the whole time. I have NEVER had a back issue! DO NOT STAY HERE!!!!!!!