Amazing property with wonderful staff and services. Excellent choice which I recommend to all
Naif
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The entrance of the room was dirty.
The welcome was very poor although the hotel wasn’t crowded + my check in was after rush hour time.
No one was there to take the luggage! Until I had to ask for one!!
NOT A RITZ EXPERIENCE AT ALL!
Omar
Business
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The hotel is very clean and truly amazing. One of the best lobbies I’ve seen, with excellent facilities that really stand out. Overall, the common areas are impressive and well maintained. The only downside was that the room felt a bit used and could benefit from some updates. Still, a great stay overall.
Ana
Business
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Great!
Ankur
Business
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Luxury - what a wonderful and grand hotel.
Ashma
with Partner
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Excellent hotel- gorgeous property and very friendly and helpful staff! A true 5 star hotel in every sense.
Waleed
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
- Check in and check out was smooth
- The room was great
- Valet and parking is great
- The view is great
Adah
6.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Staff at check in was not friendly and communicated poorly
Jose
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Is a Palace!!! Beautiful, stunning and the service is very exceptional and exclusive attention, you realize that the Saudi people are very happy that you are visiting their country and explain with detail their culture, and history. Me and my family were so satisfied with their friendship and respectful interaction. Saudi Arabia is very safe and friendly country and we will be back next time for a different town and keep appreciating their culture!!!!
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meshal
with Pet
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Close to all thinks. Nice location
Sara
Friends and Family with Friends
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
We LOVED this palatial property. The lobby florals were stunning and changed daily. We got a room overlooking the front fountains which I recommend. The swimming pool is the largest & fanciest I’ve ever seen. The service was incredible. Alesia in the lobby was very helpful and kind. Fascial the butler was equally attentive and funny. Shukran for a fabulous stay.
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MALLIM
Business
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Love it
Raed
Leisure
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Luxurious
Abdulkarim
Leisure
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Good
Sabina
10.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
Amazing as always. Everyone was super helpful, truly the best staff (special shout out to Abdulrahman) room was clean, plus I really enjoyed the National Day celebrations! :)
Navid
Leisure Family
8.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
The service is second to none. Our server Hendrey and Inshaf were great and provided top notch service. Definitely will come back for the breakfast.
Luis
Business and Leisure
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Phenomenal facilities, excellent service but annoying nickle and diming surcharges
Dr. Nadia
2.0
/10
Reviewed 132 week(s) ago
Hotels.com verified review
The hotel is overrated.. room had nothing to do with 5 star level.. I’m disappointed and wld never repeat this anytime in the future…