Wall need painting. Bathroom needs hook. Staff is never there.

Clean, centrally located and extremely helpful staff

Location is excellent. 10 minute walk to most tourist sites. Taxi rank and bus stop outside. Staff were very friendly and Erika gave some great food recommendations

Hotel was in a great spot. Very clean. Shopping right outside our hotel. The staff was amazing and gave us great recommendations!

Many thanks to Christina for her professional service and over the top helpfulness. It was our first time to Rome and she spent alot of time pointing out the best way to visit the City and in what order, pointing out restaurants and extra experiences along the way. All staff were amazing and look forward to returning soon

Great service :)

The reception desk person (forgot her name) was very helpful and spoke English well.

This hotel has an excellent location and very friendly staff. Unfortunately our room was VERY small, especially for the high price that we paid. I would not stay there again.

Customer service was the positive about staying at this hotel. Unfortunately the photos of the rooms were not accurate. Quite a basic plain room which was missing essentials such as a box of tissues, while the layout in the bathroom was not functional. There were two occasions when your towel falls off the rack it will land in the toilet bowl.

Compared to other hotels I stayed during this trip in Venice, Florenece and London this is very average. No breakfast included, the smell of the hotel is old..we stayed in the room next to the reception and it is extremely noise. I had to say the staff very attentive, moreover the lady from Ukraine, very helpful and attentive!

The rooms do not look as advertised. Plus the room is in serious need of renovations and proper updates. The showers had mold and the lack of daylight just feels depressing. The one good thing they have going for them is the great welcoming service we received from Cristina in the front desk. If it wasn’t for her help this hotel would have been a complete disaster. Not to mention they still use actual keys for the rooms.

Property had good location, however our room was very dirty and our room had mold. It was very damp and moist. Would not stay here again, luckily we only stayed one night.

3 night stay in the heart of Rome. We could walk to the Coloseum, Spanish Steps and many nearby restaurants.

Excellent location, a close walk to all major attractions. The staff, especially Leo, are incredibly helpful and friendly, with lots of good tips.

We stayed 2 nights and we enjoyed our stay. Big room and bathroom with a view to the Palace. It was very clean and neat. The staff was lovely and very helpful. The property has an elevator. The only thing that was uncomfortable that it wasn’t sound proof and our room was next to the front desk, so we can hear everything outside and vice versa.

Our stay was wonderful. Great service and assistance upon our late arrival. Leo helped us find good food and even found us a hotel to stay at to finish our trip. He was always happy to help with all our needs! The room was very clean.

Excellent rooms with good baths and terrific service. The desk staff was very efficient and helpful.

Nice little cozy hotel in a great location. The rooms are comfortable and clean with a big bathroom. Ericka was always nice and friendly; she gave us good recommendations about restaurants and the city. We had a great time staying there.

Parfaitement situé dans le centre de Rome, on peut tout faire à pied

Hotel com excelente localização e próximo a estação de metro e ônibus, porém achamos as fotos dos quartos não tão reais, o quarto é pequeno e simples, a limpeza é excelente e o atendimento da recepção também