Overall Ratings & Reviews Hilton Garden Inn El Paso Airport

This is our second trip from TX to CA and back. I love the easy access from I-10. First stay there went really smooth. This time we got to the room. Maintenance guy knocked on our door to fix the ref. I tried to log in to the internet not working. Also my key less entry never worked despite on coming back and forth to the front desk. Side door access not accessible. We were too tired from 10 hour drive from Houston and didn’t have the energy to deal with it.

We were pleased

Amazing

It was a smooth check in and very clean rooms

Nice Clean

Thank you 😊

Good, safety, and comfortable

The sheets in the bed were dirty and a big black circle like if someone drop a drink. I would say peed but it was black. . I dont know why they dont change the sheets everytime someone comes in. There is no way that someone would have missed this black spot. I called n theu wanted us to move rooms after we had settle in because they didnt have someone to change them. I ended up getting the clean sheets and changing them myself. Not acceptable for Hilton paying $135 for the night. It was like if I stayed at a motel 6. 🙄

It was short but great!

Good

Good service

Well located clean nice friendly has everything

Great staff, great room, great location

I made this reservation via Expedia, requesting pet friendly accommodations in El Paso, When I arrived, they added a 75$ pet charge, with taxes it was $88. Typically I recieve a $25 charge for my pet, additionally they wanted $7 each for breakfast. I will not book another hilton Garden Inn, the room was clean as was the hotel itself, but not worth the extras they seem to believe they are worth.

Near a refinery and freeway

Very good choice for me and my family, very convenient location

Wonderful experience

This is a good place to stay. The staff was helpful and efficient. The only negative is that the chair in the room was most uncomfortable.

Haven’t been back to Hilton for years and it’s still very pleasant!

Everything was great only complaint is shower head had a bunch of mold