One lift only for two days caused lots of waiting around for guests Arrived early and room was ready but advised to pay extra to check in. Which I did so. Even though they said the room was ready . I paid for the full 3 days stay on arrival. Then on early check out reception staff said they made a mistake and needed to charge an extra $130. Which did not feel right after first check in reception charged me correctly plus extra $250 for early check in. Which I paid. & said it was now fully paid. All other staff super helpful Door staff very polite and helpful Gym too small but ok. Nice pool area and quiet

Friendly and responsive staff, great breakfast, clean rooms. Safe and great location, close to Paulista Avenue and metro.

Great breakfast. WiFi is really poor in the rooms so if you are travelling for business I found I had to site downstairs to do work. Gym is very small just one treadmill, a cross trainer and a weight machine. Pool also tiny.

The area is amazing, definitely I would love to satay again there

The location is great and the staff are amazing, friendly and very welcoming. I strongly recommend it. Also, the breakfast bar is awesome and the restaurant onsite has amazing food. I will definitely stay there again!

WiFi connection was terrible in the room Rooms desk chair was dirty old and in bar shape

Excelente en todos mis sentidos!!

Everything is good unless location(hill)

Perfect stay

Convenient location, lobby and rooms in great condition, decent breakfast

Great staff, clean room. Excellent location

Great staff…nice hotel

The hotel is clean, breakfast amazing, walking distance to Avenida Paulista and MASP. The only thing I would suggest is to have bilingual ppl at front desk. São Paulo is a big city with lots of tourists and having a full bilingual customer service representatives will be a plus!

Very good stay, safe, courteous personnel, close to shopping and restaurants.

Delicious breakfast, great location nearby Av Paulista. Friendly and helpful staff.

Amazing location on a safe area, close to shops, restaurants, and main tourist attractions, you can walk to so many places. The hotel was nice and had a really good breakfast, which was one of the highlights with Pao de Queijo every morning. The lobby and restaurant area looked nice and recently renewed but the rooms are a bit run down. Staff was super helpful and kind at all times. I would definitely stay here again.

Great hotel

Nice place to stay, clean and great location. Staff here do not speak good English.

Very good

Cute, boutique-style hotel with clean rooms. Great location near parks, shopping district and more. Breakfast buffet a bonus.