8.4
Very Good
From 1,003 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.2

Traveler Reviews Hotel Gran Via

Number of reviews per page
20
40
Top reviews
Margarita
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Roach infested room. Advertise free breakfast and we had to pay for it
Victoria Louise
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean. The location is conveniently next to the bus terminal if you want to travel. It is not far from the center or the beach by taxi. The area feels safe. Breakfast at the hotel was delicious.
Augusto
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Solamente una sola persona de todos los trabajadores del hotel fue medianamente amable, el elevador es un peligro, se queda bloqueado y la administración minimiza el problema, tampoco sé preocupa porque los clientes tengan un buen descanso habiendo inquilinos ruidosos, la comida del restaurante le pongo un 6sesepreocupa de acalatarle
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Erick
icon-Family
Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Las camas estan de masiado duras las tv no sirven no sale agua caliemte
Antonio
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

En general bien. Solo algunas personas que atienden un poco mal. Hay limpieza todos los días.
alberto
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Good
gregory
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The most important thing in the room was the air concern, and it was having problems. It did not work well Maintenance was notified. Not much, they can do. Just two towels We'd that stay there again
EDGAR XAVIER
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

On-site parking is REALLY crowded. Other than that, great place.
Marcelo
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Affordable,nice staff,very friendly, I enjoyed my stay
JESUS
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

N/A
Victor
icon-Business Family
Business Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Good
Penney
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

stop sening me this stukpid messages
Sally
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Fine for a night.
Eduardo Jesus
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Bien
Penney
icon-Leisure
Leisure
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Staff wwere friendy and hepful. However some of lights and plug ins in my room did not work.
Penney
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The reception was very welcmng and they took the time to answer all questions nd make my sty very comfortable. thank you so much!
Osvaldo
icon-Business
Business
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Place was good, attention was okay, place was average okay for a stay.
Francia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The front desk staff was rude. We were provided one towel per person with no floor mat and wash rags and were denied extra towels. The wifi was so weak there was no internet access. When we asked for someone to come look at our tv, we were told someone would be up shortly, but nobody came. Their website indicated breakfast was included, but we were told you had to book through them directly for the complimentary breakfast, which was never mentioned. The restaurant only micorwaved leftovers, so their food was also disappointing.
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Eric
icon-
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

The overall experience was Great. It was just a 1 day visit to pick up a family member, everything went smoothly.
Miguel
icon-Family
Family
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

No ponen mucha atención en la recepción
Number of reviews per page
20
40