Had a bit of a struggle to check-in as they were fixing a light in my room. Took a few tries to explain that it was fine, I just wanted to drop off my bags and then was heading straight out again, if they could let me in I’d be out of their way. Got there eventually once the manager understood. Some of the staff seem to struggle a little with anything out of the norm. I asked for a non-dairy milk at breakfast and they didn’t have any, then the waitress just brought out the full English without asking me what I wanted. Fine for me as I do eat meat, just not dairy, but it obviously did not occur to the waitress to check if I was vegan. First British hotel I have been to in a long time that didn’t do the allergy check or offer a vegan or gluten free option.