Overall Ratings & Reviews Mercure Belém Boulevard

The staff are very friendly and helpful. Breakfast is good, lots of fruit fresh pastries, eggs, bacon. The building has 30 floors. We were on floor 15. Quite with a balcony. The building is dated and has a funky smell in the halls. Lots of hot water and pressure. Location is good for an evening walk to restaurants. The 4th floor of the mall has some great (white table cloth) restaurants. Overall the rooms are ok and functional. You are nit going to impress your wife with the first impression.

Nice and safe place to stay while my wife and I were in Belem.

Nice hotel. Good location. Rooms are clean, but some things need updated (bathroom especially). A/c works well (mini split), but it blows directly on the bed which makes sleeping a challenge.

Perfect.

Very elegant place in Belem

A very great experience

Great property. Loved it

I’ve stayed at this location a few times. The air conditioning in the rooms is not the best. The temperature in Belém is pretty hot all year round and a cool room where you can rest is a must.

Very good and friendly service and the location is safe and convenient..we enjoyed our stay of 5 days, however the internet connection was very poor and there was no solution during our stay

The breakfast was very limited. All of the cakes and bread were dried out and crumbly. Dining restaurant was completely empty, even no staff. Last day a very loud group was drinking in the restaurant and no one of the staff was saying anything. The hotel seemed understaffed.

Modern building with a nice bathroom and view from balcony. The breakfast buffet was very good.

The worse hotel I have stayed at - the general manager, she was the rudest person that has ever serviced me during any of my stays / I have traveled around the world for the past 10 years with Expedia, and I am an Expedia Gold Plus member, and let me tell you - I will NEVER stay at this hotel ever again! And never should you - I cannot say enough: STAY AWAY!

Please avoid this hotel, the general Manager is the rudest person I’ve ever met - I had an issue at checki-in and I’ve never been so humiliated. She needs customer service training!

Excellent service! Specially Joao and the general manager, this is the only hotel you need to stay at when you visit Belem for business or pleasure for that matter! Joao Call Cheryl Location’s phone I needed a PCR test and I was able to find a laboratory and the general manager was kind enough to let him his iPhone charger when I lost mine … the service of this place is excellent and breakfast her are the best: especially the lovely and friendly breakfast ladies. Grear job everybody!!! Ricardo USA 🇺🇸

Excellent service, and Joelthom from reception was amazing! He helped get info. for PCR test I needed to travel abroad, and made my check-in seamless and fast! The hotel has a nice gym on the top floor, and the swimming pool was perfect! I highly recommend this hotel! Thank you Joelthom, excellent job 👍

Nice hotel of well known international network.

Nice hotel of the well known network. Always can be trusted for expected quality.

Hotel with a good standard, strategically located in the city center near to restaurants, pharmacies, Líder hyper mrkt, boulevard mall and old city.

Nice hotel, the staff it’s incredible, always attentive and nice. The hotel needs a few tunes up in the rooms ... overall because of the staff we will definitely stay there !!

Good location, everything looks brand new. 5 star for the beds super confi and fluffy for Brazilian style. The only down side, they don't have a bar in the hotel. The parking was a bit expensive for local standards but the service was fast.