Staff was kind and helpful. The room was large and the bed was comfortable. Obvious wear and tear on the property — they could stand to paint the rooms and purchase new linens. Overall a decent place to stay and a great value for the location. I would stay again.

La habitación estaba limpia y ordenada, el personal de la recepción siempre fue amable y servicial. El hotel está cerca de reforma, plaza 222 y muchos lugares turísticos.

Super flexible staff, spacious rooms

Clean and comfortable place

The sauna is more a steam bath. But well worth it, and the location is fabulous!

The service at Exe Cities was excellent with a special mention to Yunuen at the front desk and Paty, the cleaning lady on the second floor. This is what makes this hotel truly 4 stars because otherwise it could be closer to a 3 star-establishment as it has no gym and only a small restaurant just for breakfast. The rooms are very comfortable. And the area where the hotel is located, is very nice. Walk around, you’ll enjoy it. Plenty of bars, cafes and street tacos stands around.

The location is great, everything near

Great spot to explore Roma from!

I used the room to rest

Customer service above and beyond! Great location. Clean, quiet, good water pressure, AC!

HOTEL DID NOT HOLD MY RESERVATION,I ENDED UP IN MEXICO CITI WITHOUT A PLACE TO STAY.

Excellent service!

I had a great experience. Staff, particularly the receptionists were great and helpful. Extending the stay by a day was also easy. Good eating options nearby. My favorite Starbucks was at a walking distance. Rooms are great and was to my liking. All in all, a well maintained property.

Muy bonitas las habitaciones y muy amable la atención del personal

This is a perfect option for a short business trip, I've stayed here, I guess around 5-6 times and everytime is the perfect quality-price choice.

This hotel is well kept and maintained. They recently did a renovation to a lot of the hallways and rooms. When I stay here I always get one of the rooms with a king bed and a sauna. Can't beat having your own private sauna when you feel like getting up and sweating it out in the middle of the night. Great for after a night of drinking also LOL the hotel is centrally located, a reasonable walking distance either to the Zocalo or the angel of independence. Right off Avenida reforma. Well worth the money.

The hotel staff were generally friendly (before I check out), and I appreciated the cleanliness throughout my stay. However, my experience on the second and last day was disappointing. My laptop in the room has a crack on the display after I returned from my day trip. Also after checking out, I returned later to pick up my luggage before heading to the airport. At that time, I asked to use the washroom but was told I couldn’t. The unfriendly communication on the last day left a negative impression and lowered my overall experience.

The staff were friendly and ver pleasant. The breakfast is a good price and very delicious. The room was very clean and the housekeeping staff were also very friendly. There was no view from my room, all I could see were pipes and the building next to us, but I’m not sure about the others. Overall, it was a great stay and I would come back.

The property was well-kept and the staff was friendly. Front desk service is available 24/7, which was convenient. The location is excellent, being within walking distance to grocery stores, restaurants, and the city center. Breakfast cost 190 pesos, and I found it to be worth the price.

Espacioso, muy cómoda la cama, aire acondicionado, área alrededor es segura y muchos restaurantes y comercios, el cuarto no tiene aislamiento de ruido o "a prueba de ruido" como lo indica el hotel, pero aún así es tranquilo.