Overall Ratings & Reviews The Ashburnham Hotel

The customer service was excellent/very helpful and friendly staff Very clean rooms and throughout the hotel. Food options were excellent. The decoration in the rooms were contemporary,however the rooms/bathrooms could do with a refurb,they looked very tired. The shower was very old school and the water wasn’t very hot. Having said all of that I would go back again.

Check in was quick inefficient. For a single room, it was a decent size with a three-quarter bed. However, it was very dated and needed a good refurbishment. It was also very warm even with the windows open. And the smells from the restaurant were apparent which wasn’t particularly nice.

Ideal if you are running the Great Welsh Marathon. Staff very friendly. It’s nice to have early breakfast available on a Sunday!

Great value hotel

Executive room.TV didn’t work.Staff didn’t answer reception phone after 3 attempts gave up.Heating difficult to control.Floors very noisy/creaky and walls thin with no sound proofing.Couldn’t control bath mixer tap.Dissapointing visit as have stayed before and usually just one or two issues!

Not worth the money charged £85 especially as breakfast not included, decor needs a lot of attention, carpet needs a good steam clean, tv way to small, bed uncomfortable, shower was awful as hardly had any power or hot water. Window had condensation so could not see out. All in all very run down.

Good overnight accommodation.

Much better than expected, 07.00 breakfast was a bonus for motor racing nearby, and only 10 mins from the circuit. Excellent parking facilities and a pub next door.

The shower had no water pressure and barely warm towel rail falling off the wall

Unfortunately the hotel is in need of a bit of a refresh. We stayed in a room at the front of the property and there were a number of areas for improvement. 1. The overall decor is dated, the wallpaper is old and coming away from the walls in a number of places. Under the window the wallpaper has peeled off and the wall behind was damp. 2. The ensuite is again very dated and the grouting around the tiles had a fair amount of mould. The main concern however was the shower curtain that had quite a bit of mould on it. 3. The bed was very uncomfortable and I could feel every spring digging into my back all night, there was literally no support! When I inspected the mattress I noticed that the mattress was in fact falling apart at the seams with massive holes in it. 4. The rest of the hotel just looked very tired and would benefit from a total refresh! On the positive side, staff were pleasant and made an effort to check us in earlier than their official policy and breakfast was nice. I did take photos if I can post them.

This was a comfortable night’s sleep in a spacious room, but note that the hotel is a little tired and the location is not “classically ideal”. I did enjoy my time, and it was exactly as expected - and the staff are all very helpful. Note that breakfast wasn’t included in my rate.

Lovely staff, very helpful. Rooms a little dated

Interesting history of harbour and surrounding area

Good location for what we needed, but unremarkable in all other aspects. Fairly tired throughout.

Stayed for an organised evening meal with 12 others in private dining room. The food was mediocre and the service was poor. The accommodation is tired.

Stayed at The Ashburnham for a friends wedding. The hotel was beautiful, in a lovely location. The breakfast provided was delicious and served hot. We only had dinner at the hotel for the wedding reception which was amazing. The rooms are comfortable and provide everything needed for a few nights stay.

Staff all really friendly and accommodating with requests. The room was lovely and clean and spacious with an amazing view. The breakfast was delicious and there was ample parking. Would definitely stay again.

We stayed for a couple of days in this comfortable and reasonably priced hotel. The staff were very friendly and helpful and food was excellent. The hotel rooms are a little dated, but believe there are plans to update. Would recommended and hope to visit again.

Brilliant place to stay , lovely friendly staff , defo be back

From the time we arrived the staff were very friendly. They made us sandwiches although the tea menu was finished. The breakfasts were good especially the quality bacon. The room was adequate, and the bed was very comfortable. I liked being able to open the window properly at night.