I lost my bag, I didn't know where I've left it. Until I checked all my pictures, only then I saw my bag was left in the Pool Deck. It was almost 5hrs since I lost it. But when I went back to get it, It was still there. The staff kept it safe the whole time. Further, when we checked out, the staff informed us, the we left something again, this time it was the cellphone. But then again, they gave it to us. I appreciate the hospitality and the quality of their service. I highly recommend this hotel. Thank you!