Overall Ratings & Reviews THE MOON BEACH MUSEUM RESORT

the staff was so helpful and kind

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Had to walk very far to reach my room, it was not convenient, also bathroom condition wasnt good. Windows were also locked and there was no way to expeirne e the patio. What a shame, it was something i was looking forward to.

Had a great visit. The staff were excellent the rooms super nice and we truly had a lovely 4 days.

Pleasant stay with clean and diligent housekeeping. Pool opens a little late for us but it’s ok.

Palace in Moon Beach exceeded our expectations! The staff is extremely friendly and accommodating. The hotel is located on a picturesque section of beach and the grounds are well laid out and appealing, with beautiful plants, trees, flowers and other foliage. The interior and common areas are clean and well maintained and the interior plants and fish ponds are amazing. The rooms are spacious and clean, though the style may be a bit dated. FYI: bed mattresses are quite firm and the beds are a little smaller than their American counterparts. The hotel location is convenient, with a Lawson's store near the property entrance, and dozens of shops and restaurants within a half mile walk from the hotel. The hotel has an excellent breakfast buffet with many, and varying food options and an excellent dinner buffet, as well. There are two other restaurants on the property (though we did not try them) and a bar overlooking the beach. Parking is ample and easy to get in and out. The hotel has several stores with toiletries, snacks, artwork, clothing, etc. and vending machines, too. There is also an outdoor smoking area, complete with a garden and water feature. The hotel has two pools and the beach has rentable lounge chairs and umbrellas and a number of water activities are available for a fee. We were traveling with a wheelchair and the hotel and grounds were accessible, with staff members who were happy to assist, if needed.

Restaurants around are expensive, everything else is awesome.

Beautiful property that's main focus is the private beach. You do have to cover up tattoos which was no issue for us. They sell tattoo cover stickers and we prepared in advance with an arm band because of some prior research. You've got to expect to respect the local traditions, it's not really a big deal. We're tourists from Canada and I can see how other tourist from all over are quite obnoxious. Hogging the water pads, loud, playing music on the beach. Although the locals and other Japanese ppl don't complain, I think it's out of respect more than anything. Just be cautious of your behavior and be polite towards the people of Japan are and their customs. Loved the hotel and the trip as a whole.

We stayed here for 3 nights but I’ll only give an opinion based off the first night and a couple other details as a typhoon kind of ruined our stay which is not the fault of the hotel. The elevators smell SO musty, most of them are carpeted on the floor and walls which is insane given the humidity. I’d hold my breath for the duration of use, it was so bad. The room was great - very spacious, clean, nothing bad to say about it. The pools were lovely but the hours seem short - outdoor closes at 6pm and indoor closes at 8pm which isn’t awesome. The beach is very uncomfortable to walk on once you get closed to the water. Tons of corral all over the place, some is quite sharp. It also closed at 5pm so no more swimming after that. They charge you for every little thing here - extra towel in your room, ¥400; want to take a kayak out, ¥3000; use the on-site onsen, ¥1700. The map they give you during check in is also very outdated, half the restaurants in the area that are listed are closed. Wasn’t my favourite place

Fabulous place to stay but the traditional Japanese style room beds were not very comfortable

We had an amazing stay in this hotel. Its has an easy access to any marine activities we want. But unfortunately we didn’t have enough time to do all the activities. The hotel staffs wasn’t so friendly to us, its hard to catch smiles on their faces, i believe Okinawan people are warm and happy people. But the all experiences was worth it. We highly recommend the place!

Room is nice and clean and direct access to beach, with outdoor pool and indoor pool nearby. Both kids and adults alike will enjoy and relax. I wish we stayed a couple of more days instead of going on a city tour.

Overall, I enjoyed my stay here. My husband and I were here on a trip to Okinawa with another couple. We really enjoyed the pool, which is an infinity pool. The private beach was also quite nice. From our room, we had an ocean view and the balcony was nice. The room itself was good. Very modern and clean. The bathroom was quite small, though. The hotel itself was quite dated and some of the hotel areas were a bit rundown. There was also a lot of construction going on during our stay. Personally, it didn’t bother me since we didn’t hear noise from our side of the hotel, but our friends’ room was on the other side and they complained about noise. The hotel also has some nice shops and dining, although we mainly ate at restaurants nearby. There are many good restaurants near the hotel and within walking distance, so that was great. The hotel also offer activities, such as snorkeling, kayaking, jet ski, etc. My husband and I went on the snorkeling excursion to the hotel’s private island, and it was really fun. We saw some really pretty fish and coral reefs. The island is a 15-minute boat ride away. We had a lot of fun staying at this hotel.

It was a good stay, bar needs to open a little later

Really nice facility, would definitely look to stay again. One note, the Palace in Moon Beach is IN the Moon Beach Hotel, a bit confusing, you have to go to 3rd floor to check in but you have full access to all Moon Beach Hotel facilities. Most of restaurants closed for COVID, but main buffet open. Easy to migrate from beach, to outdoor infinity pool, to shaded indoor/outdoor pool. Good locker rooms at the pool/beach. Room we were in was 2 single beds (pushed together) and two pallet beds for kids on totami (sp?) mat floor--worked for us. Nice balcony.

Staff was really friendly. They were attentive to us the minute we arrived. They gave kids treats when we checked in. The room was very clean and spacious for out family of 4. I would highly recommended this place.

Amazing swimming pool and beach. Ideal for family.

The hotel is clean and generally in good condition. However, they charge you for everything that normal hotels would not charge you for. They charge you for using the parasols and beach beds and also, they charge for beach towels. It is absurd that you are paying already a high price and they charge you for these facilities that should be provided to all guests.

Too many steps no flat floor No recommendations for senior

The room was spacious and very clean. There was plenty of space for my family of 6. The bathroom was very nice and appeared to be recently updated. The balcony had an ocean view and the ocean was a literally outside the hotel! We are keeping this in mind for a longer vacation in the future!