The staff were friendly, enthusiastic, quick, and cheerful. The surroundings were beautiful and clean. The indoor pool was clean, warm, and suitable for children... however, the room was a bit dark.

Friendly staff, delicious food, and a very relaxing atmosphere at the resort.

My family had a great time and felt very comfortable here.

The rooms are beautiful, each one is a separate unit. They have a traditional Northern Vietnamese house style, with a garden, bougainvillea, and fruit trees. The space gets a 10 out of 10.

Excellent service, enthusiastic staff.

The resort is beautiful and comfortable, with a nostalgic feel. But what is not satisfactory is that it seems that there are not enough housekeeping staff to clean the old room early so that I can check in earlier. And the dinner at the restaurant is not really delicious and the price is quite high, it seems to mainly serve foreign guests.

It was raining and windy the day I went so I found the breakfast a bit boring.

Our group had a great experience in 2 days and 1 night at Emeralda Van Long. The resort has full facilities, few additional services (or not really exploited properly), the food is okay compared to the price range and much better than other new retreats. Because it is a bit far from the center and the surrounding area has few tourist attractions, it is probably only suitable for short vacations.

Friendly staff, delicious food Will be back

Like a real village, simulating the space and atmosphere of a village in the North - Central of Vietnam. However, it will be a bit sad because the rooms are far apart, closed doors will be a bit isolated, there are many trees and the lights are a bit dark at night. Buffet breakfast is okay.

Friendly and enthusiastic staff. Super delicious food.

The resort has no bellman, guests arriving at the lobby no one to help get their luggage, it took a long time for a female receptionist to come out. The rest of the service from other staff is good. The hotel has a very convenient electric shuttle. Breakfast is quite diverse compared to 4-star standards, but the pho noodles smelled old and not delicious. Vietnamese people can ignore it, but how will foreign guests rate Vietnamese dishes with such quality? It may be sparse but it must be delicious. Sweet and sour ribs have no ribs, all cartilage 😂 it's very deceiving. I don't rate the quality of breakfast highly. The swimming pool has too much chlorine, just enough. The air conditioner in the breakfast restaurant is too hot With the location far from the center, I think I won't come back a second time.

A bit far from tourist attractions but in return quiet and spacious space close to nature

Poor service compared to the price. Next time, I will book at Trang An or Tam Coc for more convenience.

A bit far from the center but everything is within reach for a trip

Very beautiful and spacious, the atmosphere is very nice. Coming here feels very cool because there are many trees, friendly staff. Breakfast is very diverse and delicious, many foreign guests, the swimming pool and gym area is very large and diverse! Really want to come back here!

Các bạn nhân viên thì rất oke, nhưng mà cây cỏ ở đây như kiểu lâu ngày không có người chăm sóc nên mọc như cỏ dại vậy, bồn tắm bị hỏng không dùng được, nước ra có màu lạ (màu hơi xanh lá, không biết có phải do ánh đèn không), đồ ăn sáng khá ngon.

Resort rất đẹp. Nhân viên rất thân thiện. Đồ ăn rất ngon. Có cả dịch vụ cho thuê áo dài và cổ phục. 10 điểm. Kỳ nghỉ tuyệt vời.

A place worth visiting to experience

Phù hợp nghỉ dưỡng gia đình, không gian xanh yên tĩnh, bể bơi đẹp, ăn sáng ok.