Overall Ratings & Reviews Hotel Iorana Tolache

I did not stay here. Room was hot, no hot water Restaurant was not operating. Receptionist agreed room were not acceptable and no charge would be made. We went elsewhere. But charges were made anyway

A pleasant hotel with the dining room looking across a maize field to a fine view of Licancabur and other volcanoes. Rooms are clean but basic -- no phone, TV, internet or air conditioning (but a large fan and a radiator). Wifi in public areas is fine for email, too slow for downloading large attachments. Dinner service is friendly and the food is well-prepared but the menu is limited -- salads and hot sandwiches. Few of the staff speak English.

The hotel is really good! The staff are always willing to help you and very friendly! The external area is super nice! Is a great place if you want to relax and be in a quiet and peaceful place, different from the crowd and loud San Pedro center.

- very friendly staff - clean and cozy room - nice pool - good breakfast - quiet location

We stayed here for one week. pros: The rooms were ok and clean, and the reception staff was friendly. The location is ca 10-15 minutes walking from San Pedro center. cons: breakfast is a hit or miss - if there is enough food, breakfast is good. However, the kitchen staff doesn't care to check on the buffet, and half of the mornings there was basically no food left when we got there. When asking the kitchen staff to refill, they were very rude and unfriendly (but brought more food after a while). Also, if you don't like loud music, this place isn't for you, since the kitchen staff is listening to music at a very high volume. The pool is kind of dirty, water has a green color and there are small green algae growing on the pool walls.

Had an incredible dinner here and it's so beautiful to watch the sunset from the dining room.

Atacama is a great place to visit but why are the hotels so terrible in facilities yet charge sky high prices? I am staying at the Cumbres in touristy but convenient Puerto Varas, southern Chile at the same price for 10 times the convenience. This hotel has good staff and a decent lunch / dinner menu but the facilities resemble a dusty bug infested Motel 6. Far from the main street of San Pedro (15 min walk at best which can turn unbearable with afternoon sun). Unfortunately, staying in Calama and doing the sights can be inconvenient. Grit your teeth and go to this place if you do not have a better option (which is unlikely since the Cumbres is probably the only decent place in San Pedro).

Honestly the hotel itself was great. Unbeatable view, good service, room quality was decent. The location isn't the most convenient though.

This hotel is not downtown, but since San Pedro de Atacama is a small place, I was able to walk to the plaza and see the church which is the main attraction. The hotel is at the end of a secluded, unpaved and unlit street but as a single traveler I did not feel unsafe because there is traffic from other hotels on the way. Whatever reservations I had about the location melted away once I reached the property. It is a charming place, dotted with cactus and native plants. The room was basic, but comfortable and clean. The reception guys are especially thoughtful - I was scheduled to leave the next morning at 6 but the breakfast begins at 7:30 AM. They put out a (modified) breakfast for me in the dining room and ensured that I had something to eat before I left.

The 15 minute walk from the hotel to the village is often mentioned as a problem in other reviews. I see this as an advantage that makes for a tranquil setting. Tour operators will anyway collect you straight from the hotel. Staff was friendly and helpful, wifi in reception and restaurant area and breakfast decent as well.

The hotel is located outside the town so it is quiet and it is surrounded by green areas. It has a very nice pool and area to sit outdoors. The view to the mountains is fantastic. The reservation included dinner, but this was very disappointing. In the first place there is no door between the kitchen and the dining area so you hear everything that happens in the kitchen and unfortunately the cook likes listening to bad music very loud and sing along, this combined with the music for the dining area is just stressful. We asked if the kitchen could turn down the volume of the music and received a: "really?". Dinner was not good, we all had salmon with rice and tomatoes, and the rice was without any salt, we got uneven salmon portions (my son had a normal sized piece, me a much smaller piece than him and my husband seems to have received what was left over: three very tiny pieces from different cuts ..), and only my son got tomatoes on the side.... Breakfast was a loud experience again, I had to ask one more time if the volume of the kitchen music could be lowered ....

Friendly staff manages this property well. Rooms are basic but clean and modern. Breakfasts are OK, lunches and dinners are good to excellent. Nice pool and lounge area. Good views of the mountains. I would stay here again. But, if you don't want to walk to town or get a cab, this is not the place for you.

The food was only ok. The hotel is a good 2km hot walk into town The staff were really nice especially Nadia!

The hotel is just a 10-15 minute walk away from the main town. It makes for a very peaceful and quiet setting. The location is gorgeous with the desert sunset just outside your door. Our experience was the staff was first rate. Unfortunately, we had to deal with a family emergency and the staff went beyond the call of duty to help us. They all stayed late and allowed us use of their phone and computers to address our issue.

Wonderful

Very nice service. It was comfortable and clean…not luxurious but we were out exploring the whole time. Nice breakfast and dinner included in the rate.

This hotel is about 1/2 mile out of town but walkable. It was a great location on the long holiday weekend when San Pedro was very crowded. The staff was very friendly and helpful. This hotel included breakfast and dinner, a great feature because after touring during the day, we could relax, have a drink and enjoy dinner. Though not warm enough for me, the hotel also has a pool and I enjoyed sitting in the shade taking advantage of WiFi. I would highly recommend this hotel. Not plush, but a great choice!

Everything is very new in this hotel. Breakfast and one of lunch or dinner is included, hot water and private bathroom in each hotel room. We like this place. However, this hotel is a little far from the town San Pedro de Atacama. We took the taxi going to/returning from the town; the taxi costs 3000 peso each way. We tried to walk back to the hotel one day, but we got lost; then, we took a taxi. During the day, inside the room is hot if the window is not open. In the night, the room temperature drops. First we could not fall to sleep, and then we woke up feeling cold. Be prepared for this drastically changing climate.

Has potential. Unfortunately rooms need much attention (broken towel rail, broken wardrobe door handles, nor all lights operative). Grounds unkempt, gift shop closed, wine tasting cave closed. Food - very poor quality and little choice.. Bar not operating. Staff and manager pleasant.

The staff are amazing. View is amazing. Room is amazing. Simply amazing! Worth every cent!