Starting with the good: superb location smack dab in the middle of harajuku & shibuya, everything a 10-15 min walk away. I can go to mega donki at 2 am & get ichiran with no lines when its stranded and not have to worry about catching the last train:) the free amenities are amazing, I loved being able to soak at the onsen after a long day of walking then grab the yummy ice cream and also the free ramen was really nice. This one lady at the front desk was very lovely who helped me with the luggage courier service. I wish I caught her name. Now the bad lol: there was a tiny spider who was there throughout my entire stay, I just accepted it as a roommate at one point lol. The mini fridge literally is broken and doesn't work:/cannot keep anything cold. The light next to the bed blinks annoyingly. When I checked in, I felt the front desk was weirdly hostile? Theres also not much of a view at all but hey overall for this affordable price at such a good location, I thoroughly enjoyed my stay at my little shoebox room:).